Ha, thanks for bringing out the whole list. GitHub was down, so I can't 
remember who else are on the list. And yeah, Rafael really sums it up pretty 
well.

Thanks guys,

- Prem  


On Tuesday, September 11, 2012 at 12:11 PM, Carlos Antonio da Silva wrote:

> Ok, Rafael has just listed everything a lot better than I did :)
>  
> On Tue, Sep 11, 2012 at 1:07 PM, Carlos Antonio da Silva 
> <[email protected] (mailto:[email protected])> 
> wrote:
> > We have done a lot of work on the issues this year, and we were able to 
> > bring the number down to almost a half - it was over 800 - and we didn't 
> > even know about what happened at RailsConf. The problem is that now it's 
> > getting harder to bring this number down.
> >  
> > Going through old and stale tickets is an awesome way to help for sure, 
> > some folks like Rafael, Prem, Steve, Richard and I (among others) have been 
> > trying to do this, and we're getting some of them closed as possible. But 
> > as we close, more and more keep coming, so the number stays the same. It 
> > was over 500 these days, not we got it back to ~470. I have around 50 or 
> > more tickets bookmarked here to take a look, but real life always happens 
> > :).  
> >  
> > So please, if you can that'd be a great help. In any case, just pay 
> > attention to some issues that have people assigned to them, those are 
> > probably the ones that need work to be done and shouldn't be just closed. 
> > Trying to go through the issues list, and making sure bugs are still real 
> > bugs in master, are also another great way to help.   
> >  
> > When in doubt, just ping some of us to help.
> > Thanks.
> >  
> >  
> > --  
> > At.
> > Carlos Antonio
> >  
> >  
> > On Tuesday, September 11, 2012 at 12:50 PM, Godfrey Chan wrote:
> >  
> > > I thought this was obvious and it turns out I'm right :P Since you and 
> > > steve are probably focusing on newer tickets, I guess I can start going 
> > > through the stale tickets from the end and ping the reporters… if no one 
> > > responded in a while (a week or so?) then I'll ping one of you to close? 
> > > Would that work?
> > >  
> > > (Perhaps we can be more proactive in closing stale PRs that aren't 
> > > receiving enough attention from the core team, and ask the author to 
> > > reopen if they are still interested in pursuing that? That way we can 
> > > escalate PRs that have been re-opened a few times and make sure they get 
> > > a final yes/no from the core.)  
> > >  
> > > Godfrey
> > >  
> > >  
> > > On 2012-09-11, at 8:42 AM, Prem Sichanugrist wrote:
> > > > We actually already have a team that's working on the issues (such as 
> > > > me and Steve K.) We might be a little slow sometimes, but please trust 
> > > > me that it's getting better than before now. :)
> > > >  
> > > > I think currently everyone are so busy with Rails 4 release (we do want 
> > > > to send some patches in as well) as they're right around the corner, so 
> > > > the respond time might be a little slow. After the RC goes out, I'm 
> > > > planning to do a big going-through the issues queue.  
> > > >  
> > > > If you would like to help us for now, feel free to go through those 
> > > > issues, ping the appropriate person to respond to it, or ask if it can 
> > > > be close. Rails Core team always appreciate your contribution, and I'm 
> > > > pretty sure they won't hesitate to give you out the permission to 
> > > > manage tickets when it's time.  
> > > >  
> > > > Thank you so much for stepping up for this.
> > > >  
> > > > - Prem  
> > > >  
> > > > On Tuesday, September 11, 2012 at 11:28 AM, Godfrey Chan wrote:
> > > >  
> > > > > As Richard pointed out in the other thread, we have a lot of open 
> > > > > issues, and it'd be nice if we could do something about that. Evan 
> > > > > tried to get people to review GH issues at Railsconf, and I believe 
> > > > > there were some success there. Any interest in formalizing this 
> > > > > effort and make it sustainable?
> > > > >  
> > > > > There are a few things about these issues that is pretty mechanical 
> > > > > and almost anyone could do it (I'll be the first to volunteer):
> > > > >  
> > > > > 1. As new issues are coming in -
> > > > > - Tag them appropriately (activerecord, activesupport, etc) - I think 
> > > > > someone is already doing this and they might or might not need more 
> > > > > help doing this
> > > > > - Ask for logs and other clarifications from reporter if necessary
> > > > > - Do preliminary (re)searches in the source, find out who is most 
> > > > > likely to be the "owner" of the affected code and /cc (or perhaps 
> > > > > even assign the issue with the tag "needs triage" or something) them 
> > > > > for feedback
> > > > > - Close inappropriate issues (inflector patches, feature requests, 
> > > > > questions etc) and direct the reporter to the right channels (stack 
> > > > > overflow, rails guides, mailing lists, etc)
> > > > >  
> > > > > 2. For older tickets -  
> > > > > - Review if they are still relevant  
> > > > > - Ping the reporters or the code owner for updates, and close the 
> > > > > issues as appropriate
> > > > >  
> > > > > While some of these (mostly the communications part) can be done by 
> > > > > just anyone, I believe certain parts of the flow (tagging and closing 
> > > > > tickets) requires repo-collab access, so some formalized recruiting 
> > > > > and management effort would be necessary to make this effective. If 
> > > > > granting full collaborator access is a problem, perhaps it is 
> > > > > something that we could try working out with Github?  
> > > > >  
> > > > > Anyways, I'm happy to help here, and I'm sure there would be a few 
> > > > > others on the list who wouldn't mind committing a few hours per week 
> > > > > doing this. So let me know how I could best spend my time helping out 
> > > > > here.  
> > > > >  
> > > > > Godfrey
> > > > >  
> > > > > --  
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> At.
> Carlos Antonio
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