Can you replicate the error on a development system that is connected to a 
local version of the database? I'm thinking you might want to really hammer 
on the system and not impact the production db.

On Wednesday, March 5, 2014 10:25:36 AM UTC-5, David Webster wrote:
>
> I am using an actual ID, just redacted it for the public post. The MySQL 
> server is remote. We process hundreds of requests a hour without the error, 
> but around 1-2 times a hour we get this sort of error. the MySQL DB logs do 
> not show anything, so I have eliminated it as a cause for this error. There 
> isn't even a corresponding query in the log on the DB server for this 
> request, all others are in there. It seems like rails is panicking and 
> dropping the connection. But i have no way to debug this. The TCP 
> transactions don't show anything either. I see the requests and responses, 
> but this error doesn't show up in tcptrace output, so thats why im thinking 
> rails is not even using a connection from the pool. 
>  
>
>
>
>
>
>  
> *David M. Webster*MDLIVE, Inc 
> *Security Architect , System** Admin*
> 13630 NW 8th Street *I* Suite 205 *I* Sunrise, Florida 33325
> Office: 954-251-4471 *I* Mobile: 954-579-7799
> [email protected] <javascript:> I www.mdlive.com 
> "Changing the face of medicine"
>
>
> On Wed, Mar 5, 2014 at 10:19 AM, Rick <[email protected] 
> <javascript:>>wrote:
>
>> Are you really trying to match a users.id of xxxxx or is that just a log 
>> artifact? Is your MySQL server local or remote? What happens if you issue a 
>> "Customer.find(xxxxx)" in rails console? Obviously you need to provide a 
>> valid id, not xxxxx.
>>
>> On Tuesday, March 4, 2014 12:43:35 PM UTC-5, David Webster wrote:
>>>
>>>  I keep getting this type of error, and have researched this for weeks 
>>> on the internet. tried every suggestion and it still persists..
>>>
>>>
>>> An ActiveRecord::StatementInvalid occurred in 
>>> customer#go_to_consultation:
>>>
>>>   Mysql2::Error: Lost connection to MySQL server during query: SELECT 
>>>  `users`.* FROM `users` WHERE `users`.`id` = xxxxx LIMIT 1
>>>   mysql2 (0.2.18) lib/active_record/connection_a
>>> dapters/mysql2_adapter.rb:265:in `query'
>>>
>>>
>>>
>>>
>>>
>>> nginx version: nginx/1.2.4
>>> ruby 1.8.7 (2011-06-30 patchlevel 352) [x86_64-linux]
>>> Phusion Passenger version 3.0.18
>>> rails (3.0.20)
>>> mysql2 (0.2.18)
>>> activerecord (3.0.20)
>>> activerecord-import (0.2.11)
>>> activerecord-mysql2-adapter (0.0.3)
>>>
>>> Ubuntu 12.04 (precise)
>>>
>>>
>>>
>>> other info:
>>>   * PASSENGER_APP_SPAWNER_IDLE_TIME           : -1
>>>   * PASSENGER_APP_TYPE                        : rack
>>>   * PASSENGER_CONNECT_PASSWORD                : [FILTERED]
>>>   * PASSENGER_DEBUGGER                        : false
>>>   * PASSENGER_ENVIRONMENT                     : production
>>>   * PASSENGER_FRAMEWORK_SPAWNER_IDLE_TIME     : -1
>>>   * PASSENGER_FRIENDLY_ERROR_PAGES            : true
>>>   * PASSENGER_GROUP                           :
>>>   * PASSENGER_MAX_REQUESTS                    : 0
>>>   * PASSENGER_MIN_INSTANCES                   : 2
>>>   * PASSENGER_SHOW_VERSION_IN_HEADER          : true
>>>   * PASSENGER_SPAWN_METHOD                    : smart-lv2
>>>   * PASSENGER_USER                            :
>>>   * PASSENGER_USE_GLOBAL_QUEUE                : true
>>>
>>>
>>>
>>>   mysql2 (0.2.18) lib/active_record/connection_
>>> adapters/mysql2_adapter.rb:265:in `query'
>>>   mysql2 (0.2.18) lib/active_record/connection_
>>> adapters/mysql2_adapter.rb:265:in `execute'
>>>   activerecord (3.0.20) lib/active_record/connection_
>>> adapters/abstract_adapter.rb:202:in `log_without_newrelic_
>>> instrumentation'
>>>   activesupport (3.0.20) lib/active_support/
>>> notifications/instrumenter.rb:21:in `instrument'
>>>   activerecord (3.0.20) lib/active_record/connection_
>>> adapters/abstract_adapter.rb:200:in `log_without_newrelic_
>>> instrumentation'
>>>   newrelic_rpm (3.7.2.192) lib/new_relic/agent/
>>> instrumentation/active_record.rb:46:in `log'
>>>   newrelic_rpm (3.7.2.192) lib/new_relic/agent/method_tracer.rb:281:in 
>>> `trace_execution_scoped'
>>>   newrelic_rpm (3.7.2.192) lib/new_relic/agent/
>>> instrumentation/active_record.rb:43:in `log'
>>>   mysql2 (0.2.18) lib/active_record/connection_
>>> adapters/mysql2_adapter.rb:265:in `execute'
>>>   mysql2 (0.2.18) lib/active_record/connection_
>>> adapters/mysql2_adapter.rb:586:in `select'
>>>   activerecord (3.0.20) lib/active_record/connection_
>>> adapters/abstract/database_statements.rb:7:in `select_all'
>>>   activerecord (3.0.20) lib/active_record/connection_
>>> adapters/abstract/query_cache.rb:54:in `select_all'
>>>   activerecord (3.0.20) lib/active_record/connection_
>>> adapters/abstract/query_cache.rb:68:in `cache_sql'
>>>   activerecord (3.0.20) lib/active_record/connection_
>>> adapters/abstract/query_cache.rb:54:in `select_all'
>>>   activerecord (3.0.20) lib/active_record/base.rb:473:in 
>>> `find_by_sql_without_trace_ActiveRecord_self_name_find_by_sql'
>>>   newrelic_rpm (3.7.2.192) lib/new_relic/agent/method_tracer.rb:549:in 
>>> `find_by_sql'
>>>   newrelic_rpm (3.7.2.192) lib/new_relic/agent/method_tracer.rb:281:in 
>>> `trace_execution_scoped'
>>>   newrelic_rpm (3.7.2.192) lib/new_relic/agent/method_tracer.rb:544:in 
>>> `find_by_sql'
>>>   activerecord (3.0.20) lib/active_record/relation.rb:64:in `to_a'
>>>   activerecord (3.0.20) lib/active_record/relation/finder_methods.rb:343:in 
>>> `find_first'
>>>   activerecord (3.0.20) lib/active_record/relation/finder_methods.rb:122:in 
>>> `first'
>>>   activerecord (3.0.20) lib/active_record/relation/finder_methods.rb:244:in 
>>> `send'
>>>   activerecord (3.0.20) lib/active_record/relation/finder_methods.rb:244:in 
>>> `find_by_attributes'
>>>   activerecord (3.0.20) lib/active_record/base.rb:997:in `send'
>>>   activerecord (3.0.20) lib/active_record/base.rb:997:in 
>>> `method_missing'
>>>   lib/authenticated_system.rb:11:in `current_user'
>>>   app/controllers/application_controller.rb:16:in `load_org_hash'
>>>   activesupport (3.0.20) lib/active_support/callbacks.rb:447:in 
>>> `_run__1783524324__process_action__741958110__callbacks'
>>>   activesupport (3.0.20) lib/active_support/callbacks.rb:410:in `send'
>>>   activesupport (3.0.20) lib/active_support/callbacks.rb:410:in 
>>> `_run_process_action_callbacks'
>>>   activesupport (3.0.20) lib/active_support/callbacks.rb:94:in `send'
>>>   activesupport (3.0.20) lib/active_support/callbacks.rb:94:in 
>>> `run_callbacks'
>>>   actionpack (3.0.20) lib/abstract_controller/callbacks.rb:17:in 
>>> `process_action'
>>>   actionpack (3.0.20) lib/action_controller/metal/rescue.rb:17:in 
>>> `process_action'
>>>   actionpack (3.0.20) lib/action_controller/metal/instrumentation.rb:30:in 
>>> `process_action'
>>>   activesupport (3.0.20) lib/active_support/notifications.rb:52:in 
>>> `instrument'
>>>   activesupport (3.0.20) lib/active_support/
>>> notifications/instrumenter.rb:21:in `instrument'
>>>   activesupport (3.0.20) lib/active_support/notifications.rb:52:in 
>>> `instrument'
>>>   actionpack (3.0.20) lib/action_controller/metal/instrumentation.rb:29:in 
>>> `process_action'
>>>   newrelic_rpm (3.7.2.192) lib/new_relic/agent/
>>> instrumentation/rails3/action_controller.rb:38:in `process_action'
>>>   newrelic_rpm (3.7.2.192) lib/new_relic/agent/
>>> instrumentation/controller_instrumentation.rb:339:in 
>>> `perform_action_with_newrelic_trace'
>>>   newrelic_rpm (3.7.2.192) lib/new_relic/agent/
>>> instrumentation/rails3/action_controller.rb:37:in `process_action'
>>>   actionpack (3.0.20) lib/abstract_controller/base.rb:119:in `process'
>>>   actionpack (3.0.20) lib/abstract_controller/rendering.rb:41:in 
>>> `process'
>>>   actionpack (3.0.20) lib/action_controller/metal.rb:138:in `dispatch'
>>>   actionpack (3.0.20) lib/action_controller/metal/rack_delegation.rb:14:in 
>>> `dispatch'
>>>   actionpack (3.0.20) lib/action_controller/metal.rb:178:in `action'
>>>   actionpack (3.0.20) lib/action_dispatch/routing/route_set.rb:68:in 
>>> `call'
>>>   actionpack (3.0.20) lib/action_dispatch/routing/route_set.rb:68:in 
>>> `dispatch'
>>>   actionpack (3.0.20) lib/action_dispatch/routing/route_set.rb:33:in 
>>> `call'
>>>   rack-mount (0.6.14) lib/rack/mount/route_set.rb:148:in `call'
>>>   rack-mount (0.6.14) lib/rack/mount/code_generation.rb:93:in 
>>> `recognize'
>>>   rack-mount (0.6.14) lib/rack/mount/code_generation.rb:117:in 
>>> `optimized_each'
>>>   rack-mount (0.6.14) lib/rack/mount/code_generation.rb:92:in 
>>> `recognize'
>>>   rack-mount (0.6.14) lib/rack/mount/route_set.rb:139:in `call'
>>>   actionpack (3.0.20) lib/action_dispatch/routing/route_set.rb:499:in 
>>> `call'
>>>   omniauth (1.1.4) lib/omniauth/strategy.rb:184:in `call!'
>>>   omniauth (1.1.4) lib/omniauth/strategy.rb:164:in `call'
>>>   omniauth (1.1.4) lib/omniauth/strategy.rb:184:in `call!'
>>>   omniauth (1.1.4) lib/omniauth/strategy.rb:164:in `call'
>>>   omniauth (1.1.4) lib/omniauth/builder.rb:49:in `call'
>>>   newrelic_rpm (3.7.2.192) lib/new_relic/rack/error_collector.rb:55:in 
>>> `call'
>>>   newrelic_rpm (3.7.2.192) lib/new_relic/rack/agent_hooks.rb:32:in 
>>> `call'
>>>   newrelic_rpm (3.7.2.192) lib/new_relic/rack/browser_monitoring.rb:27:in 
>>> `call'
>>>   exception_notification (3.0.0) lib/exception_notifier.rb:40:in `call'
>>>   /home/deployer/apps/mdlive/shared/bundle/ruby/1.8/
>>> bundler/gems/simple-captcha-3557b78feb5f/lib/simple_captcha/middleware.rb:20:in
>>>  
>>> `call'
>>>   actionpack (3.0.20) 
>>> lib/action_dispatch/middleware/best_standards_support.rb:17:in 
>>> `call'
>>>   actionpack (3.0.20) lib/action_dispatch/middleware/head.rb:14:in 
>>> `call'
>>>   rack (1.2.8) lib/rack/methodoverride.rb:24:in `call'
>>>   actionpack (3.0.20) lib/action_dispatch/middleware/params_parser.rb:21:in 
>>> `call'
>>>   actionpack (3.0.20) lib/action_dispatch/middleware/flash.rb:182:in 
>>> `call'
>>>   actionpack (3.0.20) 
>>> lib/action_dispatch/middleware/session/abstract_store.rb:149:in 
>>> `call'
>>>   actionpack (3.0.20) lib/action_dispatch/middleware/cookies.rb:302:in 
>>> `call'
>>>   rack-ssl (1.3.3) lib/rack/ssl.rb:27:in `call'
>>>   activerecord (3.0.20) lib/active_record/query_cache.rb:32:in `call'
>>>   activerecord (3.0.20) lib/active_record/connection_
>>> adapters/abstract/query_cache.rb:28:in `cache'
>>>   activerecord (3.0.20) lib/active_record/query_cache.rb:12:in `cache'
>>>   activerecord (3.0.20) lib/active_record/query_cache.rb:31:in `call'
>>>   activerecord (3.0.20) lib/active_record/connection_
>>> adapters/abstract/connection_pool.rb:354:in `call'
>>>   actionpack (3.0.20) lib/action_dispatch/middleware/callbacks.rb:46:in 
>>> `call'
>>>   activesupport (3.0.20) lib/active_support/callbacks.rb:416:in 
>>> `_run_call_callbacks'
>>>   actionpack (3.0.20) lib/action_dispatch/middleware/callbacks.rb:44:in 
>>> `call'
>>>   rack (1.2.8) lib/rack/sendfile.rb:106:in `call'
>>>   actionpack (3.0.20) lib/action_dispatch/middleware/remote_ip.rb:48:in 
>>> `call'
>>>   actionpack (3.0.20) 
>>> lib/action_dispatch/middleware/show_exceptions.rb:47:in 
>>> `call'
>>>   railties (3.0.20) lib/rails/rack/logger.rb:13:in `call'
>>>   rack (1.2.8) lib/rack/runtime.rb:17:in `call'
>>>   activesupport (3.0.20) 
>>> lib/active_support/cache/strategy/local_cache.rb:72:in 
>>> `call'
>>>   rack (1.2.8) lib/rack/lock.rb:13:in `call'
>>>   rack (1.2.8) lib/rack/lock.rb:13:in `synchronize'
>>>   rack (1.2.8) lib/rack/lock.rb:13:in `call'
>>>   railties (3.0.20) lib/rails/application.rb:168:in `call'
>>>   railties (3.0.20) lib/rails/application.rb:77:in `send'
>>>   railties (3.0.20) lib/rails/application.rb:77:in `method_missing'
>>>   passenger (3.0.18) lib/phusion_passenger/rack/request_handler.rb:96:in 
>>> `process_request'
>>>   passenger (3.0.18) 
>>> lib/phusion_passenger/abstract_request_handler.rb:516:in 
>>> `accept_and_process_next_request'
>>>   passenger (3.0.18) 
>>> lib/phusion_passenger/abstract_request_handler.rb:274:in 
>>> `main_loop'
>>>   passenger (3.0.18) 
>>> lib/phusion_passenger/rack/application_spawner.rb:206:in 
>>> `start_request_handler'
>>>   passenger (3.0.18) 
>>> lib/phusion_passenger/rack/application_spawner.rb:171:in 
>>> `send'
>>>   passenger (3.0.18) 
>>> lib/phusion_passenger/rack/application_spawner.rb:171:in 
>>> `handle_spawn_application'
>>>   passenger (3.0.18) lib/phusion_passenger/utils.rb:470:in `safe_fork'
>>>   passenger (3.0.18) 
>>> lib/phusion_passenger/rack/application_spawner.rb:166:in 
>>> `handle_spawn_application'
>>>   passenger (3.0.18) lib/phusion_passenger/abstract_server.rb:357:in 
>>> `__send__'
>>>   passenger (3.0.18) lib/phusion_passenger/abstract_server.rb:357:in 
>>> `server_main_loop'
>>>   passenger (3.0.18) lib/phusion_passenger/abstract_server.rb:206:in 
>>> `start_synchronously'
>>>   passenger (3.0.18) lib/phusion_passenger/abstract_server.rb:180:in 
>>> `start'
>>>   passenger (3.0.18) 
>>> lib/phusion_passenger/rack/application_spawner.rb:129:in 
>>> `start'
>>>   passenger (3.0.18) lib/phusion_passenger/spawn_manager.rb:253:in 
>>> `spawn_rack_application'
>>>   passenger (3.0.18) lib/phusion_passenger/
>>> abstract_server_collection.rb:132:in `lookup_or_add'
>>>   passenger (3.0.18) lib/phusion_passenger/spawn_manager.rb:246:in 
>>> `spawn_rack_application'
>>>   passenger (3.0.18) lib/phusion_passenger/
>>> abstract_server_collection.rb:82:in `synchronize'
>>>   passenger (3.0.18) lib/phusion_passenger/
>>> abstract_server_collection.rb:79:in `synchronize'
>>>   passenger (3.0.18) lib/phusion_passenger/spawn_manager.rb:244:in 
>>> `spawn_rack_application'
>>>   passenger (3.0.18) lib/phusion_passenger/spawn_manager.rb:137:in 
>>> `spawn_application'
>>>   passenger (3.0.18) lib/phusion_passenger/spawn_manager.rb:275:in 
>>> `handle_spawn_application'
>>>   passenger (3.0.18) lib/phusion_passenger/abstract_server.rb:357:in 
>>> `__send__'
>>>   passenger (3.0.18) lib/phusion_passenger/abstract_server.rb:357:in 
>>> `server_main_loop'
>>>   passenger (3.0.18) lib/phusion_passenger/abstract_server.rb:206:in 
>>> `start_synchronously'
>>>   passenger (3.0.18) helper-scripts/passenger-spawn-server:99
>>>
>>>
>>>
>>>  
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