On Monday, June 2, 2014 12:56:07 PM UTC-4, mike2r wrote:
>
>
>
> On Monday, June 2, 2014 10:10:10 AM UTC-4, Antonio Arcos wrote:
>>
>> Hello
>> I have a problem with the inquiries in my web page, I am using
>> refineryCMS and I have configured for sending emails at my mail account.
>> But it does not work and the log returns this error : "503 STARTTLS command
>> used when not advertised".
>> If you need any file only ask me.
>> I hope your answers soon.
>>
>>
> Unfortunately, this could be a number of things. We need to see how you
> have your mail server set up in Rails. You would have set it up in either
> the application.rb or production.rb file. You can XXX out any specific
> server names, user names, and passwords, just need to see the configuration.
>
>
I got a private message with a copy of the production.rb file. Sorry I'm
delayed in responding to this. The issue is in the following block:
ActionMailer::Base.smtp_settings={ }
These settings need to be defined for the smtp server. It's possible you
have them defined somewhere else (such as the application.rb file) in which
case I would need to see the definition. The error you're getting usually
results from attempting to authenticate the mail server over an SSL
connection. It could be that your server doesn't support the AUTH method,
or that it only supports a certain type of authentication which needs to be
defined in the smtp settings. For example, for Gmail accounts, it looks
something like the following:
config.action_mailer.smtp.settings = {
:address => "smtp.gmail.com",
:port => 587,
:domain => "mydomain.com",
:user_name => "myusername"
:password = > "mypassword"
:authentication => :plain,
:enable_starttls_auto => true
}
The error you are getting can come from an incorrect value for either of
the last two parameters, authentication or startlls_auto. It's also
possible your mail server just doesn't support a secure connection, but
that's where I would start looking.
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