Ok, here's the issue, in case anyone is interested 
(internationalization...):

The email client used was Thunderbird. And Thunderbird uses by default 
the following encoding:

Western ISO-8859
...also known as...
ISO 8859-2 Central European

So the MySQL db needed to use the same encoding or "the corresponding 
collation" (which is "latin2_general_ci") in order to encode special 
characters such as 'ü' or 'é' correctly.

(http://dev.mysql.com/doc/refman/5.1/en/charset-charsets.html)

Tom
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