On Feb 16, 10:39 am, DanC <[email protected]> wrote:
> Hi,
>
> An app I have had online for a while has started timeing out when I
> add a new user. I think it is failing on the send activation email
> action. The error dump is below. Am I right in thinking this is the
> mailer?
>
> If so, what could I have changed to make this happen. Sorry to sound
> gormless, but I just can't understand why a working app would have
> stopped working?
>

Yup, it's timing out opening a connection to your smtp server. You may
have changed nothing, but something in between you and the smtp server
may have changed. Is the smtp server still running on the port / host
it used to be? Has something (maybe not under your control) like a
firewall changed?

Fred

Fred


> Sent mail to xxxxxxx
>
> Timeout::Error (execution expired):
>     /usr/local/lib/ruby/1.8/timeout.rb:60:in `new'
>     /usr/local/lib/ruby/1.8/net/protocol.rb:206:in `old_open'
>     /usr/local/lib/ruby/1.8/net/protocol.rb:206:in `old_open'
>     /usr/local/lib/ruby/1.8/net/smtp.rb:392:in `do_start'
>     /usr/local/lib/ruby/1.8/net/smtp.rb:377:in `start'
>     /usr/local/lib/ruby/gems/1.8/gems/actionmailer-2.2.2/lib/
> action_mailer/base.rb:671:in `perform_delivery_smtp'
>     /usr/local/lib/ruby/gems/1.8/gems/actionmailer-2.2.2/lib/
> action_mailer/base.rb:526:in `__send__'
>     /usr/local/lib/ruby/gems/1.8/gems/actionmailer-2.2.2/lib/
> action_mailer/base.rb:526:in `deliver!'
>     /usr/local/lib/ruby/gems/1.8/gems/actionmailer-2.2.2/lib/
> action_mailer/base.rb:392:in `method_missing'
>     /app/models/user_observer.rb:3:in `after_create'
>     /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.2.2/lib/
> active_record/observer.rb:171:in `send'
>     /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.2.2/lib/
> active_record/observer.rb:171:in `update'
>     /usr/local/lib/ruby/1.8/observer.rb:185:in `notify_observers'
>     /usr/local/lib/ruby/1.8/observer.rb:184:in `each'
>     /usr/local/lib/ruby/1.8/observer.rb:184:in `notify_observers'
>     /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.2.2/lib/
> active_record/callbacks.rb:328:in `notify'
>     /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.2.2/lib/
> active_record/callbacks.rb:321:in `callback'
>     /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.2.2/lib/
> active_record/callbacks.rb:238:in `create_without_timestamps'
>     /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.2.2/lib/
> active_record/timestamp.rb:29:in `create'
>     /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.2.2/lib/
> active_record/base.rb:2699:in `create_or_update_without_callbacks'
>     /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.2.2/lib/
> active_record/callbacks.rb:222:in `create_or_update'
>     /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.2.2/lib/
> active_record/base.rb:2400:in `save_without_validation!'
>     /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.2.2/lib/
> active_record/validations.rb:1019:in `save_without_dirty!'
>     /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.2.2/lib/
> active_record/dirty.rb:87:in `save_without_transactions!'
>     /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.2.2/lib/
> active_record/transactions.rb:150:in `save!'
>     /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.2.2/lib/
> active_record/connection_adapters/abstract/database_statements.rb:
> 66:in `transaction'
>     /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.2.2/lib/
> active_record/transactions.rb:129:in `transaction'
>     /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.2.2/lib/
> active_record/transactions.rb:138:in `transaction'
>     /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.2.2/lib/
> active_record/transactions.rb:150:in `save!'
>     /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.2.2/lib/
> active_record/transactions.rb:158:in `rollback_active_record_state!'
>     /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.2.2/lib/
> active_record/transactions.rb:150:in `save!'
>     /app/controllers/imports_controller.rb:60:in
> `create_administrator'
>     /usr/local/lib/ruby/gems/1.8/gems/actionpack-2.2.2/lib/
> action_controller/base.rb:1253:in `send'
>     /usr/local/lib/ruby/gems/1.8/gems/actionpack-2.2.2/lib/
> action_controller/base.rb:1253:in `perform_action_without_filters'
>     /usr/local/lib/ruby/gems/1.8/gems/actionpack-2.2.2/lib/
> action_controller/filters.rb:617:in `call_filters'
>     /usr/local/lib/ruby/gems/1.8/gems/actionpack-2.2.2/lib/
> action_controller/filters.rb:610:in `perform_action_without_benchmark'
>     /usr/local/lib/ruby/gems/1.8/gems/actionpack-2.2.2/lib/
> action_controller/benchmarking.rb:68:in
> `perform_action_without_rescue'
>     /usr/local/lib/ruby/1.8/benchmark.rb:293:in `measure'
>     /usr/local/lib/ruby/gems/1.8/gems/actionpack-2.2.2/lib/
> action_controller/benchmarking.rb:68:in
> `perform_action_without_rescue'
>     /usr/local/lib/ruby/gems/1.8/gems/actionpack-2.2.2/lib/
> action_controller/rescue.rb:136:in `perform_action_without_caching'
>     /usr/local/lib/ruby/gems/1.8/gems/actionpack-2.2.2/lib/
> action_controller/caching/sql_cache.rb:13:in
> `passenger_orig_perform_action'
>     /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.2.2/lib/
> active_record/connection_adapters/abstract/query_cache.rb:34:in
> `cache'
>     /usr/local/lib/ruby/gems/1.8/gems/activerecord-2.2.2/lib/
> active_record/query_cache.rb:8:in `cache'
>     /usr/local/lib/ruby/gems/1.8/gems/actionpack-2.2.2/lib/
> action_controller/caching/sql_cache.rb:12:in
> `passenger_orig_perform_action'
>     /usr/local/passenger/lib/phusion_passenger/railz/
> request_handler.rb:65:in `perform_action'
>     /usr/local/lib/ruby/gems/1.8/gems/actionpack-2.2.2/lib/
> action_controller/base.rb:524:in `send'
>     /usr/local/lib/ruby/gems/1.8/gems/actionpack-2.2.2/lib/
> action_controller/base.rb:524:in `process_without_filters'
>     /usr/local/lib/ruby/gems/1.8/gems/actionpack-2.2.2/lib/
> action_controller/filters.rb:606:in
> `process_without_session_management_support'
>     /usr/local/lib/ruby/gems/1.8/gems/actionpack-2.2.2/lib/
> action_controller/session_management.rb:134:in `process'
>     /usr/local/lib/ruby/gems/1.8/gems/actionpack-2.2.2/lib/
> action_controller/base.rb:392:in `process'
>     /usr/local/lib/ruby/gems/1.8/gems/actionpack-2.2.2/lib/
> action_controller/dispatcher.rb:183:in `handle_request'
>     /usr/local/lib/ruby/gems/1.8/gems/actionpack-2.2.2/lib/
> action_controller/dispatcher.rb:110:in `dispatch_unlocked'
>     /usr/local/lib/ruby/gems/1.8/gems/actionpack-2.2.2/lib/
> action_controller/dispatcher.rb:123:in `dispatch'
>     /usr/local/lib/ruby/gems/1.8/gems/actionpack-2.2.2/lib/
> action_controller/dispatcher.rb:122:in `synchronize'
>     /usr/local/lib/ruby/gems/1.8/gems/actionpack-2.2.2/lib/
> action_controller/dispatcher.rb:122:in `dispatch'
>     /usr/local/lib/ruby/gems/1.8/gems/actionpack-2.2.2/lib/
> action_controller/dispatcher.rb:132:in `dispatch_cgi'
>     /usr/local/lib/ruby/gems/1.8/gems/actionpack-2.2.2/lib/
> action_controller/dispatcher.rb:39:in `dispatch'
>     /usr/local/passenger/lib/phusion_passenger/railz/
> request_handler.rb:50:in `process_request'
>     /usr/local/passenger/lib/phusion_passenger/
> abstract_request_handler.rb:207:in `main_loop'
>     /usr/local/passenger/lib/phusion_passenger/railz/
> application_spawner.rb:378:in `start_request_handler'
>     /usr/local/passenger/lib/phusion_passenger/railz/
> application_spawner.rb:336:in `handle_spawn_application'
>     /usr/local/passenger/lib/phusion_passenger/utils.rb:183:in
> `safe_fork'
>     /usr/local/passenger/lib/phusion_passenger/railz/
> application_spawner.rb:334:in `handle_spawn_application'
>     /usr/local/passenger/lib/phusion_passenger/abstract_server.rb:
> 352:in `__send__'
>     /usr/local/passenger/lib/phusion_passenger/abstract_server.rb:
> 352:in `main_loop'
>     /usr/local/passenger/lib/phusion_passenger/abstract_server.rb:
> 196:in `start_synchronously'
>     /usr/local/passenger/lib/phusion_passenger/abstract_server.rb:
> 163:in `start'
>     /usr/local/passenger/lib/phusion_passenger/railz/
> application_spawner.rb:213:in `start'
>     /usr/local/passenger/lib/phusion_passenger/spawn_manager.rb:262:in
> `spawn_rails_application'
>     /usr/local/passenger/lib/phusion_passenger/
> abstract_server_collection.rb:126:in `lookup_or_add'
>     /usr/local/passenger/lib/phusion_passenger/spawn_manager.rb:256:in
> `spawn_rails_application'
>     /usr/local/passenger/lib/phusion_passenger/
> abstract_server_collection.rb:80:in `synchronize'
>     /usr/local/passenger/lib/phusion_passenger/
> abstract_server_collection.rb:79:in `synchronize'
>     /usr/local/passenger/lib/phusion_passenger/spawn_manager.rb:255:in
> `spawn_rails_application'
>     /usr/local/passenger/lib/phusion_passenger/spawn_manager.rb:154:in
> `spawn_application'
>     /usr/local/passenger/lib/phusion_passenger/spawn_manager.rb:287:in
> `handle_spawn_application'
>     /usr/local/passenger/lib/phusion_passenger/abstract_server.rb:
> 352:in `__send__'
>     /usr/local/passenger/lib/phusion_passenger/abstract_server.rb:
> 352:in `main_loop'
>     /usr/local/passenger/lib/phusion_passenger/abstract_server.rb:
> 196:in `start_synchronously'
>     /usr/local/passenger/bin/passenger-spawn-server:61

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