On Mon, Jan 3, 2011 at 12:32 AM, Colin Law <[email protected]> wrote:

> You should not be trusting Heroku to backup your database anyway.

Agreed; keeping a running backup of a live DB is always a good idea,
and Heroku makes that easy enough.

>> My question to the community is: do you trust Salesforce.com not to
>> screw up the platform or introduce additional financial, technological
>> or procedural burdens on customers?

I would *expect* (not trust) them to honor their contractual obligations --
have you and/or your attorney gone over the contract thoroughly? Do
you know what they're agreeing to provide *right now*?  :-)

I'm only using Heroku for development sites right now so I haven't, but
if I were planning to go to production on their platform I certainly would.

And as Colin says -- stuff happens. Companies go out of business,
change business models, experience catastrophic failures -- being
prepared to switch to another provider if necessary is always a good
idea. Run a backup system on another provider's cloud; without any
traffic it'll cost you almost nothing, but if you need it -- a DNS change
and some propagation time and you're back in business.

FWIW,
-- 
Hassan Schroeder ------------------------ [email protected]
twitter: @hassan

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