Bob,
In my experience (over 49 yrs in business) SHS Customer Service is difficult
to beat in ANY business or industry.
Try dealing with an American utility or TV cable company. Local electric
boys (PPL) came out recently, declared they were not reponsible for power
failure and left, second crew found CORRECT power feeds to building (and the
problem), only took 3 days to get the power back on.
Jim "livin' in Amish Twp, PA" Lyle
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