I WILL take personal umberage to those remarks, Mel, nor will I be intimidated 
by what someone is told by a rep at a train show.

I have been doing my d****est to promote the new scale Flyer, both here and on 
OGR.  And I've taken heat for it here in the past.  Check the archives.

I DO NOT do this for personal gain or to create controversy, I attempt to state 
the facts AS I KNOW THEM AT THE TIME.

I'm also more than willing to post a correction when given the proper 
information.

Dig through the group's message archive, I asked "Talk to Us" point blank about 
the scale wheel situtation last October or November and posted their response 
verbatum.

I am not the only person to get confusing and contradicting information out of 
sources at Lionel.  Ask folks on the OGR forums.  

It is not the fault of we, the customers, that Lionel cannot seem to issue a 
cohiesive statement regarding scale wheels on the Flyer line.

"Talk to Us" says one thing, someone who knows someone at Lionel says another, 
someone who talks to a rep at a train show says something else, then someone 
who talks to a different rep at a different show says something else.  You see 
how it goes...

Lionel has a communication problem with their customers.  That is all I'm 
stating.

I'm asking for a CONSITANT official statement about scale wheels, not train 
show prattle.  Lionel has a Facebook page, they have a blog.  Put the 
infomation there and up on the main website for Pete's sake.

As far as catalog descriptions go...  Things change.  The catalog is not the 
final word.  The Gray Challenger lacked an oil bunker as stated in the catalog. 
 Crew figures were not included with the Challengers as stated in the catalog.

"Verify contents on the box" we're told, and yet the Challenger did not have 
crew figures as stated on the box flap.

So, exactly who or what are we to believe?

Now, in fairness, Lionel did offer to buy back my Challenger, but I figured I 
could live with those disrepancies.  I didn't buy or plan to buy the locomotive 
to be part of my scale-wheel stable.

As of yesterday, I have now heard from two sources that after-sale scale wheels 
will be made available for purchasers of HiRail SD70's.  

This is good news, but why do we have to hear it second and third hand?

Communication is so easy these days.  Would it REALLY hurt Lionel to make an 
official boilerplate announcement about the availability of scale wheels on 
their website?

Or will they continue to use the ever-reliable word of mouth?

Rich G(ajnak)

--- In [email protected], "clipper841@..." <clipper841@...> wrote:
>
> to further clarify this subject, and after spending two days talking  
> with lionel represenatives at the wgh in sacramento
> this isd to confirm scale wheels will be offered on the sd70ace and  
> the cylindrical hoppers and the second run of the u33c's,
>   this is clearly stated in their 2012 catalog, and confirmed by  
> lionel's reps, for those who are trying to create controversy,
> for personal gain and recognition, be advised lionel is aware of your  
> actions
> mel perry
> 
> On Feb 24, 2013, at 10:13 AM, richgajnak wrote:
> 
> > It wouldn't be the first time Circle L's copywriters were "in  
> > error." MTH has been known for some catalog innacuracies, too.
> >
> > And, good luck in trying to nail down the correct answer. Talking  
> > to Lionel is sometimes like talking to the IRS. Ask 5 people, get 8  
> > different answers, any of which may or may not be the correct  
> > answer depending on who you're talking to and what day of the week  
> > it is.
> >
> > I'm simply counting on the cylindrical hopper being as well done as  
> > the SD70's. Based on some of the test shot images that have  
> > precolated up online, it will be. Trucks and couplers I can deal  
> > with on a car-by-car basis.
> >
> > Rich G(ajnak)
> >
> > --- In [email protected], tennsgauge@ wrote:
> > >
> > > Uncle Edward,
> > >
> > > I interpreted some of your emails the way that Alan did.
> > >
> > > There are simply too many emails on this subject to respond to  
> > them all.
> > > But the ads I see for those cylindrical hoppers, if they do not  
> > have scale
> > > wheels, sure are misleading.
> > >
> > > - Earl Henry, Nashville
> > >
> > >
> > > In a message dated 2/24/2013 1:16:02 A.M. Central Standard Time,
> > > Loizeaux@ writes:
> > >
> > >
> > >
> > >
> > > > I hope what you and Ed are saying is incorrect.
> > > > Earl Henry
> > >
> > > Earl....I never said anything even remotely like what Alan is  
> > saying.
> > > Please check both of our statements before attributing his  
> > comments to me.
> > > Thanks....Ed Loizeaux
> > >
> >
> >
>




------------------------------------

Yahoo! Groups Links

<*> To visit your group on the web, go to:
    http://groups.yahoo.com/group/S-Scale/

<*> Your email settings:
    Individual Email | Traditional

<*> To change settings online go to:
    http://groups.yahoo.com/group/S-Scale/join
    (Yahoo! ID required)

<*> To change settings via email:
    [email protected] 
    [email protected]

<*> To unsubscribe from this group, send an email to:
    [email protected]

<*> Your use of Yahoo! Groups is subject to:
    http://docs.yahoo.com/info/terms/

Reply via email to