Just to be clear - I really really want all problems that users have with smc to get resolved very quickly. Please please make a support ticket if you have issues so we can help you as quickly as possible.
On Thu, Feb 2, 2017 at 3:28 PM William Stein <[email protected]> wrote: > It turns out he had dozens of Jupyter notebooks running at once slowing > things down for him... We need to change the ui to make this clearer. > > On Thu, Feb 2, 2017 at 3:21 PM Aaron Tresham <[email protected]> wrote: > > I don't know if he wanted support; it seems to me that he was checking > with the community of SMC users to see if others were experiencing > slower-than-usual performance. I have had days like that, when everything > just seems slow. There have been occasions in the past in which you > provided a definite reason for poor performance (such as a hardware issue). > I think this is an appropriate forum to ask about general slowness. > > I also understand your point. Support requests should be made through > "Help." > > As always, thank you for your rapid response to user comments, requests, > and even ineptitude (I hope I'm not the only one). > > Aaron > > On Thursday, February 2, 2017 at 10:11:54 AM UTC-10, William Stein wrote: > > On Thu, Feb 2, 2017 at 11:54 AM, William Stein <[email protected]> > wrote: > > > On Thu, Feb 2, 2017 at 11:53 AM, Thomas Judson <[email protected]> > wrote: > >> I have noticed a huge bottleneck on SMC in the week, especially when I > am trying to grade Jupyter notebooks. > > > > What *precisely* is slow? > > Actually, I want to say that I refuse to do any support on this > problem here. If you want support, please make a support request by > clicking "Help" in the upper right with the relevant file open. That > provides us with info about your web browser, the exact file you're > having trouble with and where it is located, etc. There are a > million things that could cause slowdowns, and it's a waste of time > going back and forth without standard info. As an example, just > opening a bunch of Jupyter notebooks will very inefficiently spawn a > bunch of python processes, and if you don't kill them, then suddenly > things will bog down. (Sage worksheets use fork from a single master > process, so are much more memory efficient en mass.) > > William > > > -- > > Best Regards, > William Stein > > CEO, SageMath, Inc. > > -- > You received this message because you are subscribed to the Google Groups > "sage-cloud" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/d/msgid/sage-cloud/9af68c52-a260-4b31-a095-83f3400d6fc5%40googlegroups.com > <https://groups.google.com/d/msgid/sage-cloud/9af68c52-a260-4b31-a095-83f3400d6fc5%40googlegroups.com?utm_medium=email&utm_source=footer> > . > For more options, visit https://groups.google.com/d/optout. > > -- > > Best Regards, > William Stein > > CEO, SageMath, Inc. > -- Best Regards, William Stein CEO, SageMath, Inc. -- You received this message because you are subscribed to the Google Groups "sage-cloud" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/sage-cloud/CA%2BjwZMi8-fJu-PGLj1RLw7LJceHL6TTby-h-%2BRcah5VihPWrpg%40mail.gmail.com. For more options, visit https://groups.google.com/d/optout.
