On Monday, December 9, 2013 11:10:05 AM UTC-5, Nathann Cohen wrote:
>
> > In order to use sage-support you have to get a google account (which 
> > is already a major pain for some people, e.g., high school students 
> > with no cell phone), sign up for a mailing list, wait for approval, 
> > etc., then worry about subscription settings.  It's completely 
> > non-anonymous as well. 
>
> Hmmmmm... Okay, then I guess AskSage would do then :-/ 
>
>
I agree that this spreadsheet's situation is unfortunate.  Harald regularly 
does something with it (some kind of triage), and I have tried to address 
some of the things once or twice too... but it's so overwhelming, and there 
is no way to sometimes get additional information from the people.  Many 
are undoubtedly bugs long-since fixed, as well as very current ones that 
are still problems.

The real issue is that it is nontrivial to get these to make Trac tickets, 
because we certainly don't want zillions of duplicates or ones that aren't 
really bugs (like forgotten passwords).   Maybe sage-bugs would make it a 
little easier... but ask.sagemath might be even better.

That doesn't take care of all the ones still out there.  We'd almost need a 
Sage Days just to record all of them, try them out, contact back if they 
are still valid...

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