On Sat, Aug 23, 2008 at 1:08 PM, Alec Mihailovs <[EMAIL PROTECTED]> wrote:
>
>> What is your point?
>
> Actually, I meant that more about Maplesoft. Sage support is usually good in
> this group, just wasn't very good in this thread.

I see.  Thanks for pointing this out and explaining further.

Since you like watching this sort of thing, I think it
would be great if you could continue to keep an eye
on what happens regarding the quality of support
in the Sage forums, and when you see something amiss,
or notice that we're really doing a bad job, gently let
us know.    There really isn't anybody involved in the Sage
project who systematically does this, and I think you're
unusually talented as spotting this sort of problem.   E.g.,
if you notice a question that goes unanswered for *days*
on sage-support, maybe you could post "sorry that we
haven't responded to your question -- hey does anybody
have an idea about how to answer this person's question?"

Thanks!

 -- William

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