On Thursday, January 30, 2020 at 9:27:56 AM UTC+1, Dima Pasechnik wrote:
>
>
>
> On Thu, 30 Jan 2020, 08:09 Jean-François Ingenbleek, <[email protected] 
> <javascript:>> wrote:
>
>> indeed
>>
>> Norton/McAfee/Symantec antivirus or antispyware
>>
>> is running.
>>
>
Wait, which is it?  Both?  All of these have potential to interfere in 
unusual ways with unsigned open-source software (which many virus scanners 
attack as "evil").  Having multiple virus scanners installed is highly 
discouraged as they are likely to interfere even with each other.
 

> and now what should i do?
>>
>
> Please check that it is indeed the problem.
> Disable it and check whether it fixes the issue.
>

For starters, please only install security software that you're sure you 
actually need.  For virus scanners, most allow you to configure 
exceptions.  For example, please create an exception for the SageMath 
installation directory, as well as any LaTeX distributions you have 
installed.

 

> My warning is not potentially wrong: a user under windows8 with Mcaffee is 
>> not able to use sagemath9, no patch known to date, it is a fact that it is 
>> better to know to not lose his time
>>
>
Maybe, but no one has confirmed yet what the actual problem is, so it's not 
helpful to make broad pronouncements that may not apply to most users.  
I've seen at most 2 other reports of this issue so it clearly isn't just 
you, but please let the software developers make pronouncements like this 
if/when we have full information.

 

> it is a wonder in itself that 8.9 worked with Mcaffee installed and 
> running.
>

It's not always a problem.  I haven't seen too many problems with McAffee 
interfering with Cygwin programs.  Avast is much worse.  But I haven't done 
a comprehensive review of how different virus scanners affect Sage/Cygwin.  
Perhaps I should install them one by one in a VM and see but it's time I 
don't have.  I would like to have comprehensive instructions for how to add 
path exceptions for different virus scanners.

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