#19832: trac.sagemath.org should allow to unsubscribe from notifications
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       Reporter:  equaeghe                       |        Owner:
           Type:  defect                         |       Status:  closed
       Priority:  major                          |    Milestone:
      Component:  website/wiki                   |   Resolution:  wontfix
       Keywords:  trac email notifications       |    Merged in:
        Authors:                                 |    Reviewers:
Report Upstream:  None of the above - read trac  |  Work issues:
  for reasoning.                                 |
         Branch:                                 |       Commit:
   Dependencies:                                 |     Stopgaps:
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Old description:

> Currently, trac.sagemath.org sends notifications even after a user
> removes himself from the CC list. This is irritating to the user and
> seems like a local misconfiguration of the notification subsystem (see
> http://trac.sagemath.org/wiki/TracNotification).
>
> The configuration should be fixed, so that only people actually in CC (or
> other such fields) are notified.
>
> As a current stopgap measure, I propose that users are not added to new
> tickets, but are alerted of a new ticket that may interest them through
> other means, e.g., by adding a link to the new ticket in a new comment of
> a related ticket in which the user is listed in CC.
>
> Relevant upstream ticket: http://trac.edgewall.org/ticket/9971
> The solution suggested in comment 14 there does not seem to apply to
> SAGE's trac, as no Notifications preferences are present in the
> preference screen.

New description:

 Currently (2016-01), trac.sagemath.org sends notifications even after a
 user
 removes himself from the CC list. This is irritating to the user and seems
 like
 a local misconfiguration of the notification subsystem
 (see http://trac.sagemath.org/wiki/TracNotification).

 The configuration should be fixed, so that only people actually in CC
 (or other such fields) are notified.

 As a current stopgap measure, I propose that users are not added to new
 tickets,
 but are alerted of a new ticket that may interest them through other
 means, e.g.,
 by adding a link to the new ticket in a new comment of a related ticket in
 which
 the user is listed in CC.

 Relevant upstream ticket: [[http://trac.edgewall.org/ticket/9971]].
 The solution suggested in
 [[https://trac.edgewall.org/ticket/9971#comment:14|comment 14 there]]
 does not seem to apply to Sage's trac,
 as no Notification preferences are present in the Preferences.

--

Comment (by slelievre):

 Related documentation at Trac

 - https://trac.edgewall.org/wiki/1.1/TracNotification

 Related open tickets at Trac

 - [[https://trac.edgewall.org/ticket/6173|6173]] Allow accounts
   to be disabled, such that they no longer receive email notifications
 - [[https://trac.edgewall.org/ticket/6217|6217]]
   New notification/cc scheme - notification preferences per ticket
 - [[https://trac.edgewall.org/ticket/8637|8637]]
   "Add to CC" for anonymous with TICKET_APPEND permissions
 - [[https://trac.edgewall.org/ticket/8677|8677]]
   Ability to follow/unfollow a ticket
 - [[https://trac.edgewall.org/ticket/9971|9971]]
   cannot unsubscribe from bug, no way, no how

 Related closed tickets at Trac

 - [[https://trac.edgewall.org/ticket/4056|4056]] Notification Preferences
 - [[https://trac.edgewall.org/ticket/9088|9088]]
 A Notify Me button would be nice
 - [[https://trac.edgewall.org/ticket/9977|9977]] [PATCH] New feature:
 Notify
   to reporter only when closing a ticket

 Question about the !TracNotification page on Sage trac's wiki:
 https://trac.sagemath.org/wiki/TracNotification

 Does it reflect the current version of Trac at trac.sagemath.org?

--
Ticket URL: <https://trac.sagemath.org/ticket/19832#comment:15>
Sage <http://www.sagemath.org>
Sage: Creating a Viable Open Source Alternative to Magma, Maple, Mathematica, 
and MATLAB

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