Sam Pitroda’s Convocation Address…
Monday, December 2nd, 2013
Legendary Indian Bureaucrat, a man who is synonymous to success, Mr Sam Pitroda 
addressed the students of SSSIHL, delivering the 32nd Annual Convocation 
Address speaking about the nation, nation building and the need for greater 
changes to have the India of our vision, in the next one decade…

It is indeed a special privilege and honour for me to be here with you today to 
deliver 32nd convocation address. I want to thank the organizers for giving me 
this opportunity. I must say I have delivered probably over twenty five 
convocation addresses but I never had a setting like this. It is overpowering, 
inspirational, emotional, peaceful, pleasant and unbelievably quiet.
This is my first visit to this University. I have been reading and hearing 
about it on and off for many years. But one of my colleagues who works with me, 
Vikas Bagri who graduated from here with a degree in Business (MBA) in 2008 has 
been working with us for five years. He is an example of your ambassador-very 
sincere, honest, hardworking, courageous, committed, disciplined, creative, 
ethical, with an ability to analyze things and willing to do everything, like I 
see here.Everything you can ask for- you see in him and you all should be proud 
of the institution you have.
You have a great Institute with so many distinguished people. Before wearing 
this gown we all were together and I was amazed to meet some of these 
distinguished people whom I have known for many many years as part of my work 
in the eighties and I had no idea that they were all involved with this 
Institute. So you are indeed lucky to have the right spirit, right talent of 
advisors and seniors, proper environment, eco system and you are lucky to be 
graduating today.
My congratulations to all graduating students. I wish you the best of the best 
in your journey forward and I hope you make a substantial contribution not only 
to yourself, your family, your community but also the country and the world.
I can’t help but think of the day I graduated looking at all these beautiful 
young faces. I graduated from college with a BSc in Physics just about 52 years 
ago. It seems like yesterday. I was out there sitting, not with your kind of 
discipline, unfortunately. Young, just coming out of the Indian independence 
movement fervor – I was born in 1942. Mahatma Gandhi, Pandit Nehru, Sardar 
Patel and others were our role models. In those days, telephones were hardly 
available. In fact, I had never used a telephone in my life before going to 
America in 1964. I had never seen television in my life before going to America 
in 1964. Life was pretty simple. Needs were very little and goals were very 
clear.
I want to tell you a little bit about my journey. To give you an example of how 
we all take different turns in life and no matter how you plan, the journey 
turns out to be very different. Exciting, at times challenging, but everything 
you learn in colleges do add up to lot of good experiences.
I was born and raised in a small little village – a tribal village in Orissa. 
My parents were Gujaratis settled in Orissa and our heroes were again Gandhi, 
Nehru, Patel and others while growing up. In this village there were no 
schools, no water, no electricity, no phone, no doctor or no nurse. My mother 
delivered eight children – all eight at home – zero cost of delivery. All eight 
turned out to be mentally healthy, physically healthy and all eight went to 
America because at that time that was the way to get out of poverty.
My father had fourth grade education – he was a carpenter and his dream was to 
make sure, like every Indian parent, that his children do get good education. I 
must tell you nowhere else in the world do parents spend so much time, energy, 
money and resources to educate their children than in India.
So I got my BSc, then I got my Masters in Physics and then read in the 
newspaper that President Kennedy has decided to send man to the moon. I was 
young, energetic, little bit stupid, and I decided to go to America. I had no 
money, no support, didn’t know anybody. So I found some money, borrowed some, 
and then took a boat from Mumbai to Genova through Karachi, Aden, Port Said, 
Alexandria, Naples, Genova. Took a train from Genova to London, took a plane 
from London to New York and took a bus from New York to Chicago. I had never 
been there, had never seen snow, didn’t know what cold meant and all of a 
sudden realised that ignorance is going to help. I went to a college to study 
for a Ph.D. in Physics when my professor told me that it takes seven years to 
get a Ph.D.
My priorities changed and I did a Masters in Electrical Engineering because I 
could get that in one year. Then I spent many years calling my family one by 
one to America, putting them through college, working hard, built a business in 
1974, sold the business in 1979 and then came to Delhi in 1980. I had never 
been to Delhi before. I tried to make a phone call to my wife and I tried and I 
tried and I couldn’t make a phone call.
So, with a fair amount of arrogance and lot of ignorance I said, ‘I am going to 
fix this.’ If I had known everything I know today about India, I would have 
never even tried it. I learned that ignorance is a great asset. If you know too 
much, sometimes you back off. I went back to Chicago told my wife that I am 
going to spend ten years fixing India’s telephones. I didn’t know how and I 
didn’t know with whom.
Finally I had a chance to meet Mrs. (Indira) Gandhi and that is when I met 
Rajiv Gandhi for the first time. I could convince Mrs. Gandhi and Rajiv Gandhi 
that telecom would change the face of this country.  I told them, “Information 
Technology will give us the resource we never had but it will take 10-15 years. 
We know we can do it, give us a chance to do it.” Mrs. Gandhi believed in 
technology.
Rajiv was just about my age and we made a good team. But I needed young people 
like you to get it done because without five hundred young engineers, I 
couldn’t have done anything. So it required the right kind of combination of 
political will, domain expertise and young talent. At that time, we had two 
million telephones. It used to take ten years to get telephone connection. 
Today we have nine hundred million telephones and we are a nation of a 
connected billion. This complex country with all its diversity is now connected 
for the first time in history. Anyone can pick up phone from any corner of the 
country and talk to anybody else. It is a very powerful fabric that we have 
created for the unity of this country. It is for development of this country in 
a very different way. It cuts across all barriers – religion, languages, 
physical location and customs. This powerful tool now is going to be an 
instrument to build a new India. Very few really understand the power of 
connectivity. The first phase of the telecom revolution is over but the second 
phase of the telecom revolution is about to begin.
Then I had a heart attack, I had a quadruple bypass and I ran out of money. I 
had worked for ten years and had spent all my money. When Rajiv Gandhi died, I 
lost my heart and went back to the US to pay for my children’s tuition. I went 
on a tourist visa as I had given up my US nationality, but I could not work 
there on a tourist visa. So I spent lot of time restructuring my life. My 
mother was there, my father had died there and no one in the family knew that I 
was completely broken in terms of the heart, had lost my friend. Because 
everyone assumed that I was powerful and had all that was needed. No one could 
deal with the fact that it was all gone. But you need an inner strength to 
build again. So I always tell my friends – my highs are very high and my lows 
are very low. My roller coaster ride is unbelievable.

I came back and worked on the National Knowledge Commission and then decided to 
focus on building public information infrastructure to really democratize 
information because I am convinced that the poverty today is the poverty of 
information. If we can empower our people with knowledge, education, 
information – they will figure out the rest on their own. Don’t under estimate 
the power of people in rural India. Don’t under estimate the knowledge of our 
young. We have not been able to give them tools. To an extent Gandhiji’s dream 
of Rama Rajya was not possible because we didn’t have the tools and the 
Internet.
India has taken long strides in development – the fact that we can feed 1.3 
billion people today on our own is a great accomplishment by our agricultural 
scientists. We are a nuclear power, we have just sent a mission to Mars, we are 
the largest producer of milk in the world, we have eradicated polio, we don’t 
have guinea worm and millions and millions of our children can go to colleges 
and schools.
Internet and web has changed everything. It has changed business models, 
delivery systems, it is changing governance, education, health, agriculture and 
banking. Almost everything we do today is basically obsolete. Everything we do 
needs to be done differently keeping in mind Internet, keeping in mind new 
technology. So when the government introduced right to information, I believe 
that was the biggest decision in the history of India. Very few people 
understand the power of right to information. By introducing right to 
information we said – we are going to empower every human being in this 
country. It will take time. It will take probably ten or twenty years but the 
process is on. Whenever we introduce an instrument like that it takes time to 
settle. It creates confusion. People misuse, people abuse. We have right to 
information but we don’t have information organised in a manner that it can be 
used. So our job is to really organize information.
We are creating two major networks – one called knowledge network to connect 
all our Universities and R & D institutions, libraries and others, with 40 GB 
bandwidth to transfer large amounts of information so that our scientists can 
collaborate better, share resources and expedite research and development.
The second network is to connect 250,000 local panchayats through optical 
fiber. When that happens, all our villages would have huge amount of broadband 
capacity. These two networks will cost us about 50,000 crores. The first one is 
already built, the second one will be built in next eighteen months. In 
addition, we are creating platforms for ID (Aadhar) that Nandan Nilekani is 
working on; GIS (Geographic Information Systems) – Dr. Kasturirangan, Dr. 
Ramaswamy, Dr. Nayak are working on; Dr. Gairola in NeGP (National e-Governance 
Plan) where information on food distribution, driver’s license, passport, 
income tax – all would be organised. We are computerizing 32 million court 
cases because it takes fifteen years to get justice today. We need to organise 
and computerize the police, CBI and prisons.

Indian conversation today is rubbish. It is all about cricket, bollywood and 
political gossip. We need to change that conversation. We need to really take 
the lead forward to talk about Indian values, Indian customs and indigenous 
development. A nation of 1.3 billion can’t be doing nothing. There are lots of 
good people in this country doing lots of good work. They don’t get any 
recognition. It is time to change the conversation in this country and young 
can do that and you need to take the lead.
I get disappointed when the young in India don’t demand change. You are the 
constituency who should be demanding change. But you are not demanding change! 
You put up with the way things are.
So, when this public information infrastructure is built, in may be two or 
three years at the cost of about 100,000 crores – education will change 
completely and lot of education institutions don’t want to recognize that. We 
really don’t need teachers to deliver content and create content. Content is 
already created by best of the best in the world. It is available on the net. 
Today we need teachers to be mentors. But none of our teachers are trained to 
be mentors.
Similarly, the delivery of health services, delivery of government services – 
all of this is going to change drastically in a very short period of time and 
you need to be the agent of change. You need to innovate, you need to think 
differently, recognizing that information brings about openness, accessibility, 
connectivity, networking, democratization, decentralization and as a result, 
social transformation.
We are at a tipping point in India, believe me. If we don’t take care of next 
ten years we are headed for disaster. The next ten years are going to be the 
most critical years in the history of India mainly because of the potential of 
technology and the energy in our youth. Technology today, not just IT but like 
biotech, nanotechnology, stem cell research and alternate energy gives you 
different ways of doing things. That requires young talent and new minds. 
Because today in India systems are basically designed to promote perk, 
privilege and patronage. It is not designed for productivity, performance and 
processes. We need to change that. We cannot go on protecting the old system 
with the old guard. That phase is over. They did a great job, with great 
respect to them, we need to move on.
It is good to look at history to gain strength and perspective. But it is wrong 
to get stuck in the past. It is time to look forward and not look backward. The 
world is looking to India to provide leadership because the western models, 
based on consumption, are not scalable, sustainable, desirable, workable. India 
needs to provide a new model of development to the world. India needs to really 
lead the growth. We must continue to grow at the rate of eight to ten percent 
and we must focus on the bottom of the economic pyramid. We must lift 400 
million who are below poverty line and build an inclusive society. A Society 
where everyone has a place, everyone is equal, everyone is respected. We have 
been living like this for centuries and we cannot come up with ideas that 
divide our system. This is where the young have to play an important role.
So, we need to innovate. How do we innovate in a system like this? So, we 
created the National innovation councils, sectorial councils, state level 
councils. We are creating a billion dollar fund. We are going into clusters. 
But then the innovation is not about products, markets, services. It is not 
just about a globally competitive market place. It is about innovations in 
governance, innovations in life style, innovations in education, innovations in 
health. Everywhere I look around, I see a great need to change the paradigm.

I get upset when people don’t welcome change. Everyone in India tells you why 
it can’t be done. Everyone takes great pride in identifying a problem. You 
don’t need talent to identify a problem nor do you need talent to suggest 
solutions. You really need courage and talent to go and get it done against all 
the odds. Dr. Kurien when he started work on milk didn’t wait for anybody. He 
just went and did it. It took him forty years. All of these things that focus 
on nation building require long commitment. Nothing happens in less than twenty 
years.
Building a nation is very complex, very different. It requires different kinds 
of parameters, a different mindset. Building a company is easy. Productivity, 
efficiency, cost reductions, rules and regulations and so on and you can do it.
Our collective task is very complex. When I say our task, I mean you all need 
to build a very strong, secular, united nation which gives direction not only 
to India but to the world. The world is looking and the world is interested in 
India’s development. How do we get everybody to rally? If we can’t put our own 
house in order how do we get everybody to rally? When you look at the media, 
you feel that everything is falling apart. Morals are going down, work ethics 
are going bad, and everybody is stealing everything. The rich are becoming 
richer and the poor are not being paid attention to and it is chaos, confusion 
and contradictions.

But when you look at the young, at the tools and technology, you see great 
hope. You feel we can change the face of this country in twenty years, if we 
just turn it over to the young and that is the requirement of the day.
So when I see these graduate students my message to them is – Build a very 
strong self. Build a self that is going to serve people. But first you have to 
serve yourself. If you can’t serve yourself, you can’t serve anybody. So get a 
good job, work hard – there is no substitute for hard work. Look beyond your 
personal interest – to community interests and really create hope.
This morning I had an interesting opportunity to meet Prof. Jaware Gowda, 
father of your Vice Chancellor, who is 100 years old. He came to have breakfast 
with us. Full of energy, he could hear, talk, think, discuss and he said, “Mr. 
Pitroda, I read your report from the National Knowledge Commission. And when 
you recommended mission on translation, I was thrilled.” A hundred year old man 
talking not about the past but talking about the future!
This is the India we need to recognize and celebrate. He has no complaints, was 
not negative and he gave me joy. He made me feel that there is hope. I think 
there are lessons to learn from so many different interesting people in our 
society. But they don’t get the kind of exposure in the public.
Some actor will get an exposure. Some cricket player will get an exposure. 
These are the heroes of India.
So once again I want to wish you all graduating students the best of the best. 
I want to thank all the parents for encouraging their children to go to this 
institute and want to thank you for your support to your children. I want to 
thank all of the teachers and professors and members of the board for giving 
support and direction to this institute and finally really genuinely thank you 
from the bottom of my heart for giving me this opportunity and this great 
platform to have a conversation.
II Samastha Lokah Sukhino Bhavantu II
sourced:
http://www.theprasanthireporter.org/2013/12/sam-pitrodas-convocation-address/

88th Birthday Celebrations at Dharmakshetra - Videos
Bhajans by Sai Youth
 
     
Guru Deva Priya Deva Sai Deva 
          
                
Vighneshwara Vinayaka        
     
Sai Symphony Orchestra - 24 Nov 2013 
Accepting God's Presents and Presence - Aravind Balasubramnya There are those 
few moments when I am sure that even Swami will be keeping His fingers crossed, 
hoping that we put up a better 'performance'!  The best thing is that though I 
repeatedly put up failures, He puts up with my performance, constantly 
encouraging and loving me. Here is the concluding part of an experience where 
living in the past or future instead of the present makes one blind to the many 
gifts and love of the Lord.  
http://aravindb1982.blogspot.in/2013/12/accepting-gods-presents-and-presence-sathya-sai.html
        
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When my arms cannot reach people who are close to my heart, I always hug them 
with my prayers

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