--------------------------------------------------------------------- Do GOACAN a favour, circulate this email to your family members, relatives, neighbours and friends. Help others be BETTER INFORMED -------------------------------------------------------------------- ---------------------------------------------------------------------- GOACAN to observe Civic & Consumer Rights Awareness Fortnight --------------------------------------------------------------------
GOACAN will observe a Civic & Consumer Rights Awareness Fortnight from 10th to 24th December with the theme an an " Enlightened Consumer is an Empowered Consumer". The fortnight long activity will start on 10th December Human Rights Day and will end on 24th December National Consumer Rights Day. The months of December-January being peak tourism season, has an impact on the quality of services, availability of products and functioning of the supervisory, vigilance and redressal mechanisms for consumers in Goa. In order to draw public and media attention to consumer issues during the fortnight, various events such as LPG safety camps, lectures & demonstrations, poster exhibition, surprise visits to pharmacies, super markets & grocery stores to check products and take samples, checking the bus transport service and the implementation of weights & measures rules etc. will be held. Awareness programs will also be conducted in schools, HSS and Colleges through the Consumer Welfare Clubs for the benefit of the students and teachers. Consumer Forum volunteers will organise a 'phone in' with the Commercial Tax, Legal Metrology, Food & Drug Administration, Tourism, Civil Supplies, Transport and other consumer related Departments. Doubtful Gift schemes & Investment offers, fake and unlicensed products, violations of Packaged Commodities Rules and the ISI mark will be highlighted during this fortnight. During the fortnight consumer forum volunteers will publicize the official email, telephone & fax numbers of the various departments at the local & State level, highlight the redressal avenues available such as the Consumer Conciliation Committee, District Consumer Redressal Forums and Public Grievance Redressal officers at the Taluka and District level. Formats and procedures for redressal of LPG, Electricity, Telephones, Bus transport and PWD water supply complaints will also be publicised. In this fortnight special emphasis will be given to promote among the bank consumers the benefits of the Banking Ombudsman Scheme 2006. Also, special effort will be undertaken to highlight the role of the consumer in achieveing waste management in the village Panchayats and Municipal Councils of Goa. Consumers are requested to send copies of their suggestions/consumer complaints by post to GOACAN Post Box 187, Margao Goa 403 601 or by email to [EMAIL PROTECTED] during this fortnight. --------------------------------------------------------------------- GOA CIVIC AND CONSUMER ACTION NETWORK --------------------------------------------------------------------- promoting civic and consumer rights in Goa ----------------------------------------------------------- GOACAN Post Box 187 Margao, Goa 403 601 GOACAN Post Box 78 Mapusa, Goa 403 507 mailto: [EMAIL PROTECTED] ----------------------------------------------------------
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