Hi Everyone,

 

 

One more happy SA user has joined the community.

Great product, many features and competitively priced.

 

Here’s my problem that I’d appreciate getting some feedback on.

 

 

I’ve set up a number of checks – both external and internal.

My definition of external and internal is as follows:

 

Internal – servers located on the LAN in the same domain

External – servers I do checks via a Microsoft PPTP vpn

 

I run SA as a service and after some discussion with Dirk I’ve installed the latest beta. Running as an app did not help either.

 

My internal checks work, but some of my external stopped.

 

I feel like I overloaded some service on the remote external machines after numerous closely spaced checks.

 

Mind you things worked for a couple of days after which I was doing some fine tunning and external checks for disk space or NT services give now a consistent down – which is not true.

 

I basically make 2 checks to 2 different servers over the pptp vpn – I still can see remote shares, services are running, nothing has changed.

I’ve made a ping check and dependent on it the disk check – the ping is ok the disk not.

 

I have the check on a 3rd external machine – again over pptp vpn – this works fine, but I put it into maint. Til I resolve this issue.

 

I’ve rebooted one of the remote machines, I’ve rebooted the SA server – no change.

 

I get a tpical error in the event log 1203 …

 

Wednesday, November 05, 2003 4:45:16 PM ping OK with a successrate of 100% and an average roundtriptime of 91.4ms

Wednesday, November 05, 2003 4:45:38 PM ERR: connect to host failed:  1203(No network provider accepted the given network path.)

 

 

But can find no specific solution or related problem. I use the authentication box for the remote servers, no help.

 

My SA server was w2k server, just upgraded to 2003 because I can take over the console, which is great for SA as a service, and don’t have the slow performance of bitmap related remote desktop controllers.

 

 

The bottom line is it worked, SA can still do it on a third external server, the internal servers, but not the 2 that have somehow died in the eyes of SA.

I’ve checked that the server service is running on the remote machines – I can successfully do the net use * \\servername\c$ /u:username *    command.

Any tips would be greatly appreciated as I’d like to set this up on our production machines asap.

 

 

PS I’ve also created the registry dword which causes SA to de-authenticates before a check – as suggested in the pdf manual – did not help either.

 

 

Best regards,

Martin

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