Jason,
Do you ever get email alerts? Within each alert, you have to
configure it to send you a message, have you verified that's it
configured under the ones that you tested?
Jesse.
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Jason
Posted At: Tuesday, April 27, 2004 11:59 AM
Posted To: Servers Alive mailing list
Conversation: [SA-list] Still having alert problems
Subject: [SA-list] Still having alert problems
Hi,
This is my second posting for the same problem (no response to the first
one). This time I had scheduled downtime on our mail server, but left
SA
running to see what would happen. Again I didn't get any messages and
the
debug log doesn't show any attempt to send a email message to me. I
have
included my initial message below the following log messages. Any help
would be greatly appreciated.
JSRVR - Webmail,21,1,5,20040423,2304,20040423,0825,879
JSRVR - Webmail,21,1,5,20040423,2304,20040423,0825,879
JSRVR - Webmail,21,1,5,20040423,2304,20040423,0825,879
JSRVR - Webmail,21,1,5,20040423,2304,20040423,0825,879
JSRVR - Webmail,21,1,5,20040423,2304,20040423,0825,879
JSRVR - Webmail,21,1,5,20040423,2304,20040423,0825,879
JSRVR - Webmail,21,1,5,20040423,2304,20040423,0825,879
JSRVR - Webmail,21,1,5,20040423,2304,20040423,0825,879
JSRVR - Webmail,21,1,5,20040423,2304,20040423,0825,879
JSRVR - Webmail,21,1,5,20040423,2304,20040423,0825,879
>From Debug log:
Friday, April 23, 2004 11:04:52 PM URL check (https://webmail) failed
due to
503 Service Unavailable(line 0)
Friday, April 23, 2004 11:04:52 PM URL check took 155 ms
JSRVR - Exchange Store,22,1,5,20040424,0018,20040423,0825,953
JSRVR - Exchange Store,22,1,5,20040424,0018,20040423,0825,953
JSRVR - Exchange Store,22,1,5,20040424,0018,20040423,0825,953
JSRVR - Exchange Store,22,1,5,20040424,0018,20040423,0825,953
>From Debug log:
Saturday, April 24, 2004 12:18:21 AM GetServiceStatus MSExchangeIS:
Stopped
Saturday, April 24, 2004 12:18:21 AM NTService check of MSExchangeIS on
jsrvr failed
Initial Message to Mailing List
------------------------------------------------------------------------
----
Hi,
I have just recently purchased Servers Alive and seem to be having
inconsistent alerts. The following examples show that a disk exceeded
its
limit, yet I never received a email message. The SA systray icon went
red,
but as you will see in the log there was no mention of SA trying to send
email.
Build 4.1.1591 Enterprise Edition
Normal run with limit set to < 500MB
-----------------------------------------------------
Thursday, April 22, 2004 9:18:03 AM INF: Diskspace check for NT/Win2K
Thursday, April 22, 2004 9:18:03 AM Disk space checking on \\server\d$:
468.05859375 Mbytes free
The line was red and I had a stop sign in the systray, but I didn't get
emailed. I changed the limit to < 700MB and forced a check manually and
was
alerted.
Forced check with limit set at < 700MB
---------------------------------------------------------
Thursday, April 22, 2004 9:57:54 AM INF: Diskspace check for NT/Win2K
Thursday, April 22, 2004 9:57:54 AM Disk space checking on \\server\d$:
602.53515625 Mbytes free
Thursday, April 22, 2004 9:58:04 AM INF: Diskspace check for NT/Win2K
Thursday, April 22, 2004 9:58:04 AM Disk space checking on \\server\d$:
606.48046875 Mbytes free
Thursday, April 22, 2004 9:58:04 AM TO convert : (PID= 1),(PID= 2) to
[EMAIL PROTECTED],[EMAIL PROTECTED]
Thursday, April 22, 2004 9:58:04 AM Address TO convert : (TID= 2) to
[EMAIL PROTECTED],[EMAIL PROTECTED]
Thursday, April 22, 2004 9:58:04 AM Sending email message (server - Disk
Space D: is DOWN)
Thursday, April 22, 2004 9:58:28 AM Check cycle starts ( 6479- 6479)
Another instance of the same problem
-------------------------------------------------------
Friday, April 23, 2004 8:41:08 AM INF: Diskspace check for NT/Win2K
Friday, April 23, 2004 8:41:08 AM Disk space checking on \\server\d$:
14155.43359375 Mbytes free
Alert set at 14154MB... No alert sent
Friday, April 23, 2004 8:45:48 AM INF: Diskspace check for NT/Win2K
Friday, April 23, 2004 8:45:48 AM Disk space checking on \\server\d$:
14151.88671875 Mbytes free
Thanks for any help you can provide.
Jason
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