I'm using the Event Log COM check v1.0.0.7 with SA 4.1.1618 and there's a
couple of issues around the way it works that I'd appreciate any advise on.
The check I have setup is a simple "Give a DOWN condition when 'at least
one' new event log entry matches".
1. When SA first starts up and the check establishes it's initial
checkpoint it usually finds a match to generate a DOWN condition that we
have previously been alerted to since our event log (in this case the
System Event log) takes weeks to roll over, ie. the event entry could be
2-3 weeks old. Is there any way of having the COM check know that SA has
just started and therefore while establishing it's initial event log
checkpoint NOT to generate a down condition? If not, could this be a
feature request (or possibly a bug submission depending on your point of
view)?
2. Because the Event Log check is going to always generate an UP condition
in the cycle after a DOWN condition *unless* the event log entry is
repeated, and for the check I'm doing there is no corresponding event entry
to indicate an UP condition after the DOWN, I have a constant problem with
other admins seeing a DOWN alert followed by an UP alert the following
cycle (as expected) and then interpreting this as a "glitch" and everything
is OK. I know this comes under "educating admins" but I'm wondering if
anyone has any creative ideas on how to prolong the DOWN condition alerts
I'd appreciate the thoughts.
Cheers,
Anthony
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