Amen. 

> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of Michael D. Shook
> Sent: Friday, July 09, 2004 10:50 AM
> To: [EMAIL PROTECTED]
> Subject: RE: [SA-list] Event Log COM check questions
> 
> Just to point out the logical (and VERY annoying and 
> unrealistic) end of this particular line of thought:
> 
> SA would need to have a SEPARATE host file for EACH check. 
> This is the only way SA could easily track changes to a 
> single host's info without having to re-calculate and write 
> the entire host file. This would, however, be a real pain in 
> the ^$* to use and program. It would essentially force the 
> creation of a new product from a coding point of view.
> 
> Because SA has an EXTREMELY rich assortment of user options 
> (I mean really, I've seen fortune 100 companies use less 
> capable accounting software) there have to be compromises on 
> how those user options are stored and modified.
> Clearly a flat database would have to have upwards of 100 fields (most
> empty) to handle all of the options. The method Dirk & Co. 
> chose is vastly more compact and easier to handle. But there 
> are trade offs.
> 
> This is one reason why SA's competition doesn't have as many 
> options or as much flexibility, their db structure can't handle it. 
> 
> While I don't always understand why Dirk can't or won't 
> implement my pet need, I am learning that he is VERY willing 
> to stretch what he has in SA to it's limit. He has almost 
> always been able to come up with a compromise or work around.
> 
> Since I've been using SA I keep seeing these same argument 
> progressions (and I admit that I've been the cause of a few) 
> where user makes a request, Dirk denies and offers other 
> option, User re-explains, Dirk denies and points out other 
> option again, User 2 says they want it, Dirk re-explains, and 
> offers other options......
> 
> I think that once we have clearly established that Dirk 
> understands our request, that he'll do what he can, but he's 
> not going to re-write the entire code base just to "fix" one issue.
> 
> Sorry for the diatribe, but it just seems like all we ever 
> have for Dirk is requests to fix things that we consider 
> broken. Personally, I think that SA is the only piece of 
> software I run across that has this level of dedication to 
> the end user and to the ever changing world we work in. Even 
> if Dirk never added another feature, changes in the way 
> networks are used and designed would force him to keep 
> updating and adjusting.
> 
> Three cheers for a wonderful product and the best user 
> experience I have ever (and will probably ever) known.
> 
> Michael Shook
> Technical Analyst
> Saddle Creek Corporation
> 723 Joe Tamplin Industrial Blvd
> Macon GA  31217
> 478 742 8740 ext. 105 (work)
> 478 256 9318 (mobile)
> 478 742 7917 (fax)
> [EMAIL PROTECTED]
> http://www.saddlecrk.com 

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