This can't be done. To my knowledge this is something "fixed" within TAPI (the telephony API of the OS).
Dirk. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lester Salazar Sent: Wednesday, October 06, 2004 8:58 PM To: [EMAIL PROTECTED] Subject: RE: [SA-list] SA sending double alpha pages Dirk, Is there a registry setting or something to make the wait time longer for the paging function. It seems that the failure comes about because SA gives up too fast while waiting for the modem to respond. Thanks, Lester >>> "Lester Salazar" <[EMAIL PROTECTED]> 10/5/2004 9:15:54 AM >>> I've been trying to check with the paging provider but haven't found the right person to talk to to get that information yet. As for the logs, each time a device fails there are two attempts to page with the first attempt apparently failing. In actuality we get both pages. >>> "Dirk Bulinckx" <[EMAIL PROTECTED]> 10/1/2004 7:53:53 AM >>> Do you only get the doubles if the log shows an error while sending? Can you check with your paging provider if he realy gets two requests? Dirk. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lester Salazar Sent: Friday, October 01, 2004 7:38 PM To: [EMAIL PROTECTED] Subject: RE: [SA-list] SA sending double alpha pages No, the test send only sends one page. >>> "Dirk Bulinckx" <[EMAIL PROTECTED]> 9/30/2004 9:17:35 PM >>> If you do a test send (test button) do you get it twice too? Dirk. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lester Salazar Sent: Thursday, September 30, 2004 11:54 PM To: [EMAIL PROTECTED] Subject: RE: [SA-list] SA sending double alpha pages Tom, no we're not running terminal services on this machine. SA is running as a service and we access the server via pcanywhere. Dirk, here is the log. It appears that the dial out fails once, but we actually get 2 pages. Any ideas? Thursday, September 30, 2004 7:02:47 AM PAGING : TEXT Router: wf_alii circuit s11 is DOWN Thursday, September 30, 2004 7:02:47 AM PAGING : SMSC 18009464644 Thursday, September 30, 2004 7:02:47 AM PAGING : PROTO 1 Thursday, September 30, 2004 7:02:47 AM Web page generation Server Status Thursday, September 30, 2004 7:02:47 AM Web page generation template2 Thursday, September 30, 2004 7:02:47 AM ExportStatsLog function started Thursday, September 30, 2004 7:02:47 AM TAP DEBUG: Starting sending thread. ( 26400) Thursday, September 30, 2004 7:02:47 AM TAP DEBUG: Sending thread starting up. ( 26400) Thursday, September 30, 2004 7:02:47 AM TAP DEBUG: Logon procedure started. ( 26101) Thursday, September 30, 2004 7:03:24 AM TAP ERROR: Disconnected: No answer. ( 26018) Thursday, September 30, 2004 7:03:24 AM TAP remove #PHONE=1431720#MESSAGE=Router: wf_alii circuit s11 is DOWN#REDI=0#(#PHONE=1431720#MESSAGE=Router: wf_alii circuit s11 is DOWN#REDI=0#) Thursday, September 30, 2004 7:03:24 AM TAP DEBUG: Logon: failed. ( 26104) Thursday, September 30, 2004 7:03:24 AM TAP STATUS: Message sending failed. (ID: 43) ( 26315) Thursday, September 30, 2004 7:03:24 AM TAP STATUS: The transmission is completed. (ID: -1) ( 26313) Thursday, September 30, 2004 7:03:34 AM TAP wait (S- 26313)10 Thursday, September 30, 2004 7:03:34 AM PAGING : Comm 1 Thursday, September 30, 2004 7:03:34 AM PAGING : RECIP 1431720 Thursday, September 30, 2004 7:03:34 AM PAGING : REQ F Thursday, September 30, 2004 7:03:34 AM PAGING : TEXT Router: wf_alii circuit s11 is DOWN Thursday, September 30, 2004 7:03:34 AM PAGING : SMSC 18009464644 Thursday, September 30, 2004 7:03:34 AM PAGING : PROTO 1 Thursday, September 30, 2004 7:03:34 AM TAP DEBUG: Starting sending thread. ( 26400) Thursday, September 30, 2004 7:03:34 AM TAP DEBUG: Sending thread starting up. ( 26400) Thursday, September 30, 2004 7:03:34 AM TAP DEBUG: Logon procedure started. ( 26101) Thursday, September 30, 2004 7:03:34 AM TAP wait (E- 26018)10 Thursday, September 30, 2004 7:03:34 AM PAGING : Comm 1 Thursday, September 30, 2004 7:03:34 AM PAGING : RECIP 1431720 Thursday, September 30, 2004 7:03:34 AM PAGING : REQ F Thursday, September 30, 2004 7:03:34 AM PAGING : TEXT Router: wf_alii circuit s11 is DOWN Thursday, September 30, 2004 7:03:34 AM PAGING : SMSC 18009464644 Thursday, September 30, 2004 7:03:34 AM PAGING : PROTO 1 Thursday, September 30, 2004 7:03:34 AM TAP ERROR: Sending is already active. ( 26312) Thursday, September 30, 2004 7:03:44 AM TAP wait (E- 26312)10 Thursday, September 30, 2004 7:04:00 AM TAP DEBUG: Logon: OK. ( 26103) Thursday, September 30, 2004 7:04:02 AM TAP DEBUG: ( 26141) Thursday, September 30, 2004 7:04:02 AM TAP DEBUG: Message was sent. ( 26305) Thursday, September 30, 2004 7:04:02 AM TAP STATUS: Message was successfully sent. (ID: 44) ( 26314) Thursday, September 30, 2004 7:04:03 AM TAP DEBUG: ( 26141) Thursday, September 30, 2004 7:04:03 AM TAP DEBUG: Message was sent. ( 26305) Thursday, September 30, 2004 7:04:03 AM TAP STATUS: Message was successfully sent. (ID: 45) ( 26314) Thursday, September 30, 2004 7:04:03 AM TAP STATUS: All messages sent, queue is emptied. (ID: -1) ( 26310) Thursday, September 30, 2004 7:04:03 AM TAP DEBUG: Logoff procedure started. ( 26105) Thursday, September 30, 2004 7:04:05 AM TAP DEBUG: Remote party disconnected ( 26012) Thursday, September 30, 2004 7:04:05 AM TAP DEBUG: Logoff OK. ( 26107) Thursday, September 30, 2004 7:04:05 AM TAP STATUS: The transmission is completed. (ID: -1) ( 26313) Thursday, September 30, 2004 7:04:05 AM TAP remove #PHONE=1431720#MESSAGE=Router: wf_alii circuit s11 is DOWN#REDI=1#(#PHONE=1431720#MESSAGE=Router: wf_alii circuit s11 is DOWN#REDI=1#) >>> "Vogl, Tom" <[EMAIL PROTECTED]> 9/30/2004 10:21:51 AM >>> By any chance - do you terminal services to access the server SA is running on? We have SA run on startup, and someone logging in via Terminal services launches a second copy and causes us to get duplicate alerts - since its running twice. Just a thought.... -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lester Salazar Sent: Thursday, September 30, 2004 3:24 AM To: [EMAIL PROTECTED]; [EMAIL PROTECTED] Subject: RE: [SA-list] SA sending double alpha pages Interesting. I only have one Team setup with 6 people all defined in the Team. I actually send out pages based on the person though, not the team. Dirk, from what I can tell, it looks like the dial out fails then tries again. I'll pull up the log again tomorrow and post it. Thanks >>> "Greg A Weigold" <[EMAIL PROTECTED]> 9/29/2004 10:55:59 AM >>> That's what happened when I accidentally got my pager into 2 different teams.... double pages on everything!! Greg ------------------------------------------------------------------------ ---------------- This is a PRIVATE message. If you are not the intended recipient, please delete without copying and kindly advise us by e-mail of the mistake in delivery. NOTE: Regardless of content, this e-mail shall not operate to bind CSC to any order or other contract unless pursuant to explicit written agreement or government initiative expressly permitting the use of e-mail for such purpose. ------------------------------------------------------------------------ ---------------- "Michael D. Shook" <MichaelS @saddlecrk.com> Sent by: salive-owner 09/29/2004 16:36 Please respond to salive To: <[EMAIL PROTECTED]> cc: Subject: RE: [SA-list] SA sending double alpha pages Yes, I have seen this, but not repeatedly. It acted like a person was in a team twice. Michael D. Shook Technical Analyst [EMAIL PROTECTED] 863 668 4477 (work) 863 860 4070 (cell) 863 665 1261 (fax) www.saddlecrk.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lester Salazar Sent: Wednesday, September 29, 2004 3:07 PM To: [EMAIL PROTECTED] Subject: [SA-list] SA sending double alpha pages For some unknown reason our SA install started sending two pages for every alert. Has anyone seen this anomoly? I just installed 4.1.1609 and that didn't seem to help. Thanks, Lester Salazar ACS, Inc. 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