I've seen that sort of behavior from windows installer before, though not with SA specifically.  I have a VB app we use here packaged in an msi that does this sometimes does this with AutoCAD and I've also seen an older version of Outlook (2000 I think) do this on occasion.
 
My guess would be that the programs use some of the same components (dlls, ocx or whatever) and something is causing windows installer to think they're gone and want to reinstall them.  (MSI packages have a self-healing mechanism so that if you delete necessary files they will be reinstalled automatically). 
 
Jeff


From: Douglas Genn� [mailto:[EMAIL PROTECTED]
Sent: Friday, April 01, 2005 1:14 PM
To: [email protected]
Subject: [SA-list] Install software window when running SAlive

Hello everyone,
I am trying to move SAlive to another server and have run into something odd.  Whenever SAlive runs, a box (several, in sequence, actually) appears asking for the installation file for another program.  (It's the usual Window2K- "The feature you are trying to use is on a CD-ROM or other removable disk that is not available")  Unfortunately this program is from a vendor and I'm having trouble getting the .msi file it's asking for from them.  Has anyone else experienced this?  Or does anyone have a suggestion as to what SAlive could be looking for?
I have installed other programs recently (Acrobat6.03, Winzip9SP1, etc.)  without getting this result.  I have uninstalled SAlive and reinstalled it and it recurs.
Thanks in advance!
 
Douglas Genne
Manager, IT
Palm Management Corporation

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