Because TAPI doesn't work with COM ports but only with installed
modems...that's how TAPI (part of the OS) was designed. 


Dirk.


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of George McCashin-WTVC
Sent: Tuesday, October 25, 2005 5:05 PM
To: [email protected]
Subject: RE: [SA-list] modem issue/problem


I installed/uninstalled various modems until one of them showed up in the
drop down so it is fixed now, probably until that modem dies.

I wonder though why SA can't be told to just talk to a Com port and let the
modem availibility just be my problem?

At 05:11 AM 10/18/2005 +0200, you wrote:
>If the dropdowns are empty it means that the TAPI subsystem of the OS is
not
>giving the 'list' of modems to SA. 
>
>
>Dirk.
>
>
>-----Original Message-----
>From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf
>Of George McCashin-WTVC
>Sent: Monday, October 17, 2005 11:44 PM
>To: [email protected]
>Subject: RE: [SA-list] modem issue/problem
>
>
>I'm still trying to solve this thing.  I have so far tried three different
>modems, each installed via their own installation files from the vendors
web
>site with no change.  I did turn on detailed logging in SA and noticed
these
>lines that certainly look related to me:
>
>Monday, October 17, 2005 5:27:20 PM TAP DEBUG: lineGetDevCaps unhandled
>error. ( 26400)
>Monday, October 17, 2005 5:27:20 PM UCP DEBUG: lineGetDevCaps unhandled
>error. ( 26400)
>
>Does that provide any better clue than my original note?  I might also note
>in case it matters that once I check the 'Alpha Paging - SMS' box all the
>drop down selectors on that page are empty.  Of couse I guess this could be
>because no modem can be selected.
>
>Thanks for any ideas you might have because I'm so far (obviously) stumped.
>
>Oh yes - the latest effort was to uninstall SA, delete the install dir and
>remove the settings key under DBU Consulting.  I then reinstalled and tried
>the modem without even loading up my normal settings file.
>
>
>At 11:11 PM 10/13/2005 +0200, you wrote:
>>I think that the modem as such is not realy installed, it's the PnP of the
>>OS that installs a virtual modem driver and detects (throught PnP) the
type
>>of modem.  For SA you have to have a real installed modem. 
>>
>>
>>Dirk.
>>
>>
>>-----Original Message-----
>>From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
>Behalf
>>Of George McCashin-WTVC
>>Sent: Thursday, October 13, 2005 10:38 PM
>>To: [email protected]
>>Subject: RE: [SA-list] modem issue/problem
>>
>>
>>The modem has an appropriate Zoom modem driver installed, and shows up in
>>the device manager list as a "Zoom V.34 33.6 Model 2836 PnP" and I can
dial
>>out with it using Windows dial up networking and I can even get IE to use
>it
>>as a network connection. 
>>
>>I do know that if I properties down the modem / drivers tab from CP the
>>actual driver shows up as /path/Modem.sys.
>>
>>Is that the problem?
>>
>>At 07:25 AM 10/13/2005 +0200, you wrote:
>>>SA can only see a modem if there is a driver installed for it.  SA "asks"
>>>the TAPI subsystem of the OS for a list of available modems and then
>>>displays the list. 
>>>
>>>
>>>Dirk.
>>>
>>>
>>>-----Original Message-----
>>>From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
>>Behalf
>>>Of George McCashin-WTVC
>>>Sent: Thursday, October 13, 2005 12:32 AM
>>>To: [email protected]
>>>Subject: [SA-list] modem issue/problem
>>>
>>>
>>>I am running v 4.1.1609 on an XP Pro box, monitoring just under 50
things.
>>>
>>>I use a plain old analog modem to send me pages/SMS messages and the
modem
>>>died recently.  I replaced the modem with a fairly common Zoom model -
>>>Windows recognized it and it is a known to windows modem.
>>>
>>>However, when I pop open the SA setup screen under Alerts->Alpha Paging,
>>the
>>>drop down box for the 'Devices' selection, it remains empty.
>>>
>>>I have already done the normal reinstall of SA and the modem with no
>better
>>>results.  Ideas?
>>>
>>>
>>>George McCashin
>>>
>>> WTVC-TV
>>> Engineering
>>> Information Systems
>>> 423-757-7360
>>>To unsubscribe from a list, send a mail message to [EMAIL PROTECTED]
>>>With the following in the body of the message:
>>>   unsubscribe SAlive
>>>
>>>
>>>
>>>To unsubscribe from a list, send a mail message to [EMAIL PROTECTED]
>>>With the following in the body of the message:
>>>   unsubscribe SAlive
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>>>
>>
>>George McCashin
>>
>> WTVC-TV
>> Engineering
>> Information Systems
>> 423-757-7360
>>To unsubscribe from a list, send a mail message to [EMAIL PROTECTED]
>>With the following in the body of the message:
>>   unsubscribe SAlive
>>
>>
>>
>>To unsubscribe from a list, send a mail message to [EMAIL PROTECTED]
>>With the following in the body of the message:
>>   unsubscribe SAlive
>>
>>
>
>George McCashin
>
> WTVC-TV
> Engineering
> Information Systems
> 423-757-7360
>To unsubscribe from a list, send a mail message to [EMAIL PROTECTED]
>With the following in the body of the message:
>   unsubscribe SAlive
>
>
>
>To unsubscribe from a list, send a mail message to [EMAIL PROTECTED]
>With the following in the body of the message:
>   unsubscribe SAlive
>
>

George McCashin

 WTVC-TV
 Engineering
 Information Systems
 423-757-7360

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