Dirk - just looking into this. Are you referring to the field that says "When down the 'Extra info field' should contain xxxx"? I've always understood that to mean that if the item is down, this option will add some text into the extra info field. But your rewording below suggests that it's working the other way around - i.e. the alert is only generated if the extra info field contains xxxx. Could you clarify?
Thanks,
Ian
_________________________________
Ian K Gray
OEL IS - European Infrastructure Support
Tel: +44 1236 502661
Mob: +44 7881 518854
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I think this can be done with the "when the EXTRA FIELD contains" option that is on the WHEN tab of each alert.
Dirk.
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Sent: Tuesday, February 14, 2006 3:55 PM
To: Servers Alive Discussion List
Subject: [SA-list] Different alerts for different responses
Scenario: I'm monitoring my APC UPS via SNMP (1.3.6.1.4.1.318.1.1.1.4.1.1.0). If I get a response of 2, all is well. However the other possible responses might need different actions. For example response 3 means On Battery, but that may be because of the weekly self test, so I'd want the alert to mention that. Response 10 means HardwareFailureBypass, which would suggest a more serious problem straight away and require a different alert to different people.
Scenario 2: I'm monitoring temperature in the Data Centre. If the temp is greater than 25C, I'd want to email the help desk. If the temp is greater than 30C however, I'd want to send an SMS to a techie, and if the temp reached 40C I'd want to text everyone I could every 10 minutes!
I guess what I'm wondering about is some more flexibility within the check response and alerting framework - maybe some if...then type scripting. I can do it with multiple checks (sometimes nested, eg Scenario 2 above) but this seems a bit crude. Any ideas?
Cheers,
Ian
_________________________________
Ian K Gray
OEL IS - European Infrastructure Support
Tel: +44 1236 502661
Mob: +44 7881 518854
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