First of all I want to say thanks to those of you that replied! Secondly I wanted to follow-up to the list on this as I seem to have it working pretty well now, and this may help someone else out down the road.
After sending my first email I put a newer, non-Win modem on the laptop that runs SA and tried my SMS messaging again at a variety of speeds. I still had marginal results and a success rate of about 1 in 6 pages. In doing some further research on google I ran across someone who had posted a config that they claimed worked well (not with SA, but another alpha-numeric paging app of some sort). That configuration info showed that their modem was set to connect at 300 bps, which is the minimum that Verizon supports. I vaguely recall sub-2400 baud modem rates from the glory days of my Commodore 64 and first IBM 8088 system, but at this point I was ready to try anything. Low and behold once I throttled the modem back that far I was able to crank out 5 test SMS alerts in a row with 100% of them being received. I then tried to switch back to the old onboard modem, but found that even at 300 bps I was unable to get reliable messaging. I have switched back to the non-Win modem and over the last two days have had numerous tests and real world alert triggers, all of which have been 100% successful in getting delivered to multiple cell phones! Huzzah! So in summary, it appears to be a combination of ditching the Lucent Win-Modem, and setting the connection speed back to 300 bps. Now I have gone from my boss riding me about getting this working, to asking me to throttle back the alert levels (our Internet connection is very flaky) so he doesn't get as much text message spam. :>~ Cheers! Chad From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Chad Stiller Sent: Monday, February 26, 2007 4:15 PM To: Servers Alive Discussion List Subject: [SA-list] Unreliable SMS - any ideas? Hello all, I am a recent user of the Servers Alive program and have been listening in on the discussion list for a few weeks now. We are currently running v6.0.0.2056 of the program and have it working well with basic SMTP alerting. I have been working on setting up the SMS paging today to allow alerting directly to our Verizon cell phones in case of an Internet trunk or email server outage. The Servers Alive program dials out and connects consistently on a test, but I only receive one out of every 6 or so text messages. I have reviewed the information on the mailing list archive here: http://archive.serversalive.com/ (http://archive.serversalive.com/) and tried a few of the ideas (such as lowering modem speed, etc.) to no avail. I have also seen numerous complaints from Verizon users about this setup, but my boss swears he had it working great with a sim! ilar implementation at his old job, so I am stuck trying to find an answer! The information I have from Verizon's website to setup SMS paging is: Protocol: Standard TAP Toll-Free TAP Access Number: 1-866-823-0501 Baud Rate Range: 300-19,200 bps Data Settings: 7 data bits, even parity 1 stop bit Message Length: 160 characters Wait to Connect: 60 seconds or longer Servers Alive Paging registry keys: [HKEY_LOCAL_MACHINE\SOFTWARE\DBU Consulting\Servers Alive\Paging] "Waittime"="60" "Enabled"=dword:00000001 "CommSettings"=" 1" "DelayedDelivery"=dword:00000000 "LegitimisationCode"="" "AuthenticationCode"="" "Operation"=" 0" "Receiptformat"=" 100" "Format"=" 3" "SMSC"="18668230501" "Sender"="" "ActiveDevice"=" 0" "ActiveDeviceName"="Lucent Win Modem" "Protocol"=" 1" "Baudrate"=" 2400" "RequestReceipt"=dword:00000000 "MultiMessageSending"=dword:00000000 "MaxMessagePerCall"=" 10" "DefaultPagerPhoneNumber"="" "MaxRedials"="10" "DoubleMessage"=dword:00000000 There are no errors showing up in the SA logs, and I have tried using modem speeds of 2400,9600, and 19200 without any real change in the issue. I have also played with the wait time setting - tried it at 10 seconds, 30, and 60 - again with no change, and tried entering the phone number with spaces, dashes, and no gaps. I also played with the double message setting, but it didn't seem to make a difference either. I am out of bright ideas, although I have had issues with Win modems in the past, so will try to scrounge up an old USR external to use as an additional test. Again, the SA program seems to be dialing out and connecting on each test attempt, but I only see about 1/6 of the messages come through on my phone. Sorry for the length of the post here but wanted to get all the data out for review. If anyone has any ideas, please let me know! Thanks in advance!! Chad D. Stiller, MCSE|MCP Windows System Administrator City of Flagstaff (928)779-7685 ext. 7323 To unsubscribe send a message with UNSUBSCRIBE as subject to [email protected] If you use auto-responders (like out-of-the-office messages), then make sure that they are not send to the list nor to the individual members of the list that send a message. Doing this will get you removed from the list.
