it will still show the DOWN in the interface, but the alert will be filtered out with that "trick"
Dirk Bulinckx. From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Mark Perry Sent: Thursday, January 03, 2008 10:06 AM To: Servers Alive Discussion List Subject: RE: [SA-list] NT Process Check Timing Out You can always configure the check to ignore the status on timeout: Edit the Alert > When tab > Result based filtering > When the 'Extra info Field' Should not contain ''timeout" We get this all the time with our file server because the raid controller is slow and causes the server to be busy if several people copy and read large files all at the same time as the read/write cache maxes out. Mark Perry Systems & Networks Administrator Telephonetics VIP Ltd “making sound business sense” Simply dial +44 (0)1442 242 242 and ask for me by name. www.telephoneticsVIP.co.uk (http://www.telephoneticsvip.co.uk/) Providing innovative hosted and customer premises speech recognition and voice automation solutions. Disclaimer: available at http://www.telephoneticsVIP.co.uk/telephonetics/emaildisclaimer.jsp (http://www.telephoneticsvip.co.uk/telephonetics/emaildisclaimer.jsp) or by sending email to <mailto:[EMAIL PROTECTED] (mailto:[EMAIL PROTECTED]) applies to this email. Registered address: 7th Floor, Hamilton House, 111 Marlowes, Hemel Hempstead, Hertfordshire HP1 1BB Registered in England No: 2831215 -------------------------------------------------------------------------------- From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Chris Mang Sent: 02 January 2008 22:16 To: Servers Alive Discussion List Subject: RE: [SA-list] NT Process Check Timing Out 1460 errors are generated by the NT process because it is too busy to respond to the request. Changing the timeout to the any other value won't change the result. This message is caused by Servers Alive reporting what it received from the process. As Dirk stated, SA can't report the check is UP and must then report that it is DOWN because the result does not meet the criteria set forth in the check (i.e. is the process running? What's that? You are too busy to tell me? OK, you must be DOWN then). It's actually a very logical way of reporting. In this case, something is causing your process to be too busy. That is where you should start your search. -------------------------------------------------------------------------------- From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Dirk Bulinckx Sent: Wednesday, January 02, 2008 4:00 PM To: Servers Alive Discussion List Subject: RE: [SA-list] NT Process Check Timing Out First of all the word "down" means that we can't tell you that it's up. And why, because we get a timeout. Increasing the given time might help. Dirk Bulinckx. From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Caryl Sent: Wednesday, January 02, 2008 5:45 PM To: Servers Alive Discussion List Subject: [SA-list] NT Process Check Timing Out Hi, I have a NT Process check set-up for a process running on a SBS 2003 server. I have the timeout property on the Check page to be 15 secs. The last roundtrip took 500 ms. I keep getting email alerts telling me the process is down however, the process is still running perfectly. The email alert error is ERR: 1460. (timeout) Does anyone have any suggestions on why this is occuring? Thanks for your help, Caryl Ruckert To unsubscribe send a message with UNSUBSCRIBE as subject to [email protected] If you use auto-responders (like out-of-the-office messages), then make sure that they are not send to the list nor to the individual members of the list that send a message. Doing this will get you removed from the list. To unsubscribe send a message with UNSUBSCRIBE as subject to [email protected] If you use auto-responders (like out-of-the-office messages), then make sure that they are not send to the list nor to the individual members of the list that send a message. Doing this will get you removed from the list. To unsubscribe send a message with UNSUBSCRIBE as subject to [email protected] If you use auto-responders (like out-of-the-office messages), then make sure that they are not send to the list nor to the individual members of the list that send a message. Doing this will get you removed from the list. To unsubscribe send a message with UNSUBSCRIBE as subject to [email protected] If you use auto-responders (like out-of-the-office messages), then make sure that they are not send to the list nor to the individual members of the list that send a message. Doing this will get you removed from the list. To unsubscribe send a message with UNSUBSCRIBE as subject to [email protected] If you use auto-responders (like out-of-the-office messages), then make sure that they are not send to the list nor to the individual members of the list that send a message. Doing this will get you removed from the list.
