You can create several alerts for the same entry, and each of these alerts
(even of the same type) can have a different WHEN part.
So you could do
(example)
when 1 times down send mail to PUBLIC FOLDER
when 5 times down send AIM message to TEAM1
when 10 times down send SMS message to TEAM1
when 15 times down send mail to TEAM1
Dirk Bulinckx.
From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of
Foster, Derrick
Sent: Monday, January 07, 2008 11:16 PM
To: Servers Alive Discussion List
Subject: [SA-list] Servers Alive Alert Escalation
Hello,
We’ve got eight servers alive machines deployed amongst
different networks of our clients and a tiered technical staff within our
company. Up until now we’ve been setting up separate alert mailboxes on
our server for all of the servers alive machines to report to. The problem
we’re hitting now is response time of ourselves to the alerts. All of the
mailboxes are in public folders in exchange and we’re trying to avoid
directing the alerts to any one or two technical staff and instead sharing the
load of checking the alerts between us. I was wondering if it’s possible
of setting up an escalating chain of alert events within servers alive so that
it first emails the public folder, waits for a set time of minutes, then sends
aim messages to team members, waits, then sends txts to all of the team
member’s cell’s. Someone would have to remote into the servers
alive machine and put it into maintenance to stop the alert chain. This may
already be simply defined within the program but so far I haven’t found
anyway to chain the alerts like that. Has anyone had experience with doing
this?
Thanks,
Derrick Foster
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