I did not look at the interface at the time because of the aforementioned 
server crash.   Next time it happens I will try to check the display.   I will 
also check my database and see what result was logged later today.   Thanks.

Jason Passow
Mississippi Welders Supply
[EMAIL PROTECTED]
ph: (507) 494-5178
fax: (507) 454-8104



--------------------------------------------------------------------------------

From: Dirk [mailto:[EMAIL PROTECTED]
To: Servers Alive Discussion List [mailto:[EMAIL PROTECTED]
Sent: Mon, 26 May 2008 00:25:18 -0500
Subject: RE: [SA-list] method ~ of object ~



And what did the interface then show for the diskspace and service checks? 

 

Dirk Bulinckx. 

From: Servers Alive Discussion List [mailto:[email protected] 
(mailto:[email protected])] On Behalf Of Jason Passow
Sent: Sunday, May 25, 2008 10:06 PM
To: Servers Alive Discussion List
Subject: RE: [SA-list] method ~ of object ~ 

 

Friday, May 23, 2008 1:10:20 PM External COM check started (W00000010,115,-1)
Friday, May 23, 2008 1:10:20 PM ERR: COM Check problem (W00000010,115, 
260):Method '~' of object '~' failed
Friday, May 23, 2008 1:10:21 PM Extranet Orders
Friday, May 23, 2008 1:10:21 PM External COM check started (W00000010,119,-1)
Friday, May 23, 2008 1:10:21 PM ERR: COM Check problem (W00000010,119, 
260):Method '~' of object '~' failed
Friday, May 23, 2008 1:10:21 PM Truck Transfers
Friday, May 23, 2008 1:10:21 PM External COM check started (W00000010,121,-1)
Friday, May 23, 2008 1:10:21 PM ERR: COM Check problem (W00000010,121, 
260):Method '~' of object '~' failed
Friday, May 23, 2008 1:10:21 PM ScriptServer Salive Checking
Friday, May 23, 2008 1:10:21 PM External COM check started (W00000006,192,-1)
Friday, May 23, 2008 1:10:21 PM ERR: COM Check problem (W00000006,192, 
260):Method '~' of object '~' failed 


Com checks failed too. 

 

These are diskspace, http, and service checks.   I see no indication that they 
were down (although I see no indication they were up. 

 

Friday, May 23, 2008 1:09:45 PM MWS Store
Friday, May 23, 2008 1:09:45 PM Mailsite Express
Friday, May 23, 2008 1:09:45 PM www.mwsco.com (http://www.mwsco.com)
Friday, May 23, 2008 1:09:46 PM extranet (https)
Friday, May 23, 2008 1:09:46 PM WinVNC on Winonaweb
Friday, May 23, 2008 1:09:46 PM D on Winonaweb
Friday, May 23, 2008 1:09:46 PM C on Winonaweb
Friday, May 23, 2008 1:09:46 PM Versaforward
Jason Passow
Mississippi Welders Supply
[EMAIL PROTECTED] (mailto:[EMAIL PROTECTED])
ph: (507) 494-5178
fax: (507) 454-8104


--------------------------------------------------------------------------------



From: Dirk [mailto:[EMAIL PROTECTED] (mailto:[EMAIL PROTECTED])]
To: Servers Alive Discussion List [mailto:[email protected] 
(mailto:[email protected])]
Sent: Sat, 24 May 2008 01:45:17 -0500
Subject: RE: [SA-list] method ~ of object ~ 

The logging is for a ping. 

The NT Process is showing a timeout. 

 

IF the problem is related to what I'm currently thinking about then a 
service/diskspace check should work fine.  Do you have a 
service/diskspace check that is not depending on a ping (or other) 
check?  If not can you add one? 

(My idea is a problem within the ping component. we are able to repro a 
ping-component deadlock but we work around that in Servers Alive.  
That working around seems to work fine on the system were we tested 
it. Still that ping deadlock is not normal. The developper is trying 
to find the reason for that deadlock.  The debugger tools that he 
tried have a problem debugging this as it can take a very long time before 
actualy happening.  On the dev. systems with the debugger (locked to 
specific systems) it needs around 100000 pings before giving the 
problem.  Still he's going to make changes to the component in order 
to hopefully no longer have the deadlock.) 

 

 

 

 

Dirk Bulinckx. 

From: Servers Alive Discussion List [mailto:[email protected] 
(mailto:[email protected])] On Behalf Of Jason Passow
Sent: Saturday, May 24, 2008 12:45 AM
To: Servers Alive Discussion List
Subject: RE: [SA-list] method ~ of object ~ 

 

Ping yes.  The others are all dependent on the ping checks.   So I cannot say 
for sure.   Upon further inspection it looks like not all checks failed in one 
cycle.  Some went two or three after the start of the problem before they 
failed.   


Friday, May 23, 2008 1:09:51 PM PingStart ERROR: Method '~' of object '~' 
failed ( 170) -  40- 30
Friday, May 23, 2008 1:09:51 PM Name2use: 192.168.1.1-IP: none-Name: 192.168.1.1
Friday, May 23, 2008 1:09:51 PM Packetsize:  32 - nrofframes :  4 - Timeout :  
1000 

is DOWN because NT Process : PW5 status="ERR:  1460" 

 

SOme relevant log entries.  This indirectly caused a major server crash on my 
end so I will be tied the rest of the evening and then holiday weekend.  


Jason Passow
Mississippi Welders Supply
[EMAIL PROTECTED] (mailto:[EMAIL PROTECTED])
ph: (507) 494-5178
fax: (507) 454-8104 
--------------------------------------------------------------------------------



From: Dirk [mailto:[EMAIL PROTECTED] (mailto:[EMAIL PROTECTED])]
To: Servers Alive Discussion List [mailto:[email protected] 
(mailto:[email protected])]
Sent: Fri, 23 May 2008 15:05:18 -0500
Subject: RE: [SA-list] method ~ of object ~ 

If you say all checks, does that include 
ping/diskspace/services/url/….?
 

Is any other software running on the same box as SA? 

On what OS are you running SA? 

 

Dirk Bulinckx. 

From: Servers Alive Discussion List [mailto:[email protected] 
(mailto:[email protected])] On Behalf Of Jason Passow
Sent: Friday, May 23, 2008 9:30 PM
To: Servers Alive Discussion List
Subject: [SA-list] method ~ of object ~ 

 

I am running version version 6.1.2243.2 of servers alive.   On occasion, and 
with no regularity or commanlity that have been able to find, Servers Alive 
checks fail (ALL of them).  The com checks fail with method ~ of object ~ the 
other just say err.  No extended info.   I am willing to send my latest log 
with the crash if you think it might help.   It is difficult to because after a 
cycle or two my alerts start triggering and reboot servers, services, etc.     

I am willing to collect what information you wish to collect but I need to know 
how to quickly disable ALL alerting.   

Jason Passow
Mississippi Welders Supply
[EMAIL PROTECTED] (mailto:[EMAIL PROTECTED])
ph: (507) 494-5178
fax: (507) 454-8104



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