It's great to hear this kind of feedback. Not the part that you had a problem with your PBX switch, but the part that SA helped you :-)
From: Servers Alive Discussion List [mailto:[email protected]] On Behalf Of Laatz, Anthony Sent: Friday, February 04, 2011 5:31 PM To: Servers Alive Discussion List Subject: [SA-list] Thank you SA !! So this morning our PBX switch went down, and being a call center that a very critical piece of equipment. Servers Alive alerted me within seconds that the system was down before the operations staff knew what was happening and had a chance to call me. It saved at least 5 minutes of down time, and in the call center business every second counts. Thank you again Servers Alive!! ;] Thank you, anthony Laatz Appletree Answering Services, Inc. Chicago, IL Office: 800.270.7030 | Fax: 866.827.8802 [email protected] (mailto:[email protected]) www.appletreeanswers.com (http://www.appletreeanswers.com/) (http://www.appletreeanswers.com/) (http://www.facebook.com/appletreeanswers) (http://www.twitter.com/appletreecall) (http://www.appletreeanswers.com/blog) To unsubscribe send a message with UNSUBSCRIBE in the subject line to [email protected] If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to [email protected] If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list.
