Periodically, we see problems where Servers Alive stops sending out Jabber / XMPP messages. This time, I’ve used DebugView to see why they aren’t getting through. I created a new check that performs a single ping of the server running Servers Alive and added an alert that sends an XMPP (Jabber) message to me. This is the output from that test:
[4660] SA DEBUG entry_thr_check_pre 538- UID= 912--999 [4660] Ping using calgapp7( UID=912) [4660] Ping Created new instance of wsPingThr! [4660] PacketSize : 32 - Nr of Frame to Send 1 - Timeout: 5000 - Type of Service: 0 - Check Type of Service: False [4660] wsPingThr ~ Enter the Ping method for the PingID: 538 [4660] wsPingThr ~ Ping method for the PingID: 538, hostname: calgapp7, PackageSize: 32, SendTimes:1, MaxTimeout:5000, old IP: [4660] wsPingThr ~ Starting the send of Ping for the PingID: 538 [4660] wsPingThr ~ Exiting the Ping method for the PingID: 538 [4660] thPingStart running none THR 538- UID= 912 (started:11:48:14- now: 11:48:14- max:60) [4660] SA VB ping event START for 172.26.30.145 538- UID= 912 [4660] SA VB entry_thr_check_post start 538- UID= 912 [4660] SA DEBUG start of alerting engine 538- UID= 912 [4660] SA DEBUG end AlertEngine_ExecuteAlert (XMPP) 538- 912 [4660] Trying to disconnect for the user name: serversalive [4660] SA DEBUG end of AlertEngine_DoAlert 538- 912 [4660] SA DEBUG end AlertEngines_DoAlerts 538- UID= 912 [4660] SA DEBUG end of alerting engine 538-UID= 912 [4660] SA DEBUG adapt icon 538- UID= 912 [4660] SA DEBUG end entry_thr_check_post 538- UID= 912 [4660] SA VB ping event END for 172.26.30.145 538- UID= 912 [4660] Ping Destroy the instance of wsPingThr! [4660] Message: , Failed to set Port, error description: You cannot change the RemotePort at this time. A connection is in progress., error code: 0x800a4e85 [4660] Trying to disconnect for the user name: serversalive Brett Hanson Systems Analyst – IT Applications Development 13131 Lake Fraser Drive SE Calgary, AB T2J 7E8 Ph: 403-225-7390 -------------------------------------------------------------------------------- IMPORTANT NOTICE ! This E-Mail transmission and any accompanying attachments may contain confidential information intended only for the use of the individual or entity named above. Any dissemination, distribution, copying or action taken in reliance on the contents of this E-Mail by anyone other than the intended recipient is strictly prohibited and is not intended to, in anyway, waive privilege or confidentiality. If you have received this E-Mail in error please immediately delete it and notify sender at the above E-Mail address. Agrium uses state of the art anti-virus technology on all incoming and outgoing E-Mail. We encourage and promote the use of safe E-Mail management practices and recommend you check this, and all other E-Mail and attachments you receive for the presence of viruses. The sender and Agrium accept no liability for any damage caused by a virus or otherwise by the transmittal of this E-Mail. To unsubscribe send a message with UNSUBSCRIBE in the subject line to [email protected] If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list.
