I would like to chime in here and say that lately I have been having a lot of 
lock ups.  I wonder if it is an MS update or something.   I have not had time 
to do much troubleshooting as this server is fairly slow and I am working on 
replacing it.  IF the problem persists I would be happy to report any 
troubleshooting (including dbgview logs).    

Jason Passow
Network Administrator
Mississippi Welders Supply
http://www.mwsco.com (http://www.mwsco.com) 
[email protected] (mailto:[email protected])
ph: (507) 494-5178
fax: (507) 454-8104



--------------------------------------------------------------------------------

From: Dirk Bulinckx [mailto:[email protected]]
To: Servers Alive Discussion List [mailto:[email protected]]
Sent: Tue, 14 Aug 2012 04:30:26 -0600
Subject: Re: [SA-list] ServersAlive locks up

Do you have other software running on that system?  Things like an anti-virus 
or anti-spam or firewall? 
If so could you try to disable to see if they are interfering? 
 
 
 
dirk ----- Original Message ----- 
From: Riki Oshita (mailto:[email protected]) 
To: Servers Alive Discussion List (mailto:[email protected]) 
Sent: Monday, August 13, 2012 8:30 PM 
Subject: RE: [SA-list] ServersAlive locks up 




I updated to version 7.0.2538 on Friday but the program locked up again on 
Sunday morning. Once again there was nothing in any of the event logs nor did 
anything appear in the SA logs, they just stopped being written to. 

 

Any ideas what might be causing this? 

 

Riki Oshita 

SLK.US 

(626)440-9905 

 

From: Servers Alive Discussion List [mailto:[email protected] 
(mailto:[email protected])] On Behalf Of Dirk Bulinckx
Sent: Thursday, August 09, 2012 12:16 AM
To: Servers Alive Discussion List
Subject: RE: [SA-list] ServersAlive locks up 

 

Can you update to the version from http://beta.woodstone.nu 
(http://beta.woodstone.nu) ? 

 

Dirk Bulinckx 
Servers Alive - http://www.woodstone.nu (http://www.woodstone.nu/) 
StellarDNS (DNS Hosting) - http://www.stellardns.com 
(http://www.stellardns.com/) 

 

 
--------------------------------------------------------------------------------



From: Servers Alive Discussion List [mailto:[email protected] 
(mailto:[email protected])] On Behalf Of Riki Oshita
Sent: Thursday, August 09, 2012 1:01 AM
To: Servers Alive Discussion List
Subject: [SA-list] ServersAlive locks up 

I upgraded to version 7.0.2505 Enterprise and have been having problems with it 
locking up 2 to 3 times a week. The systray icon disappears and the service 
says that it is running but I am unable to open the application because it says 
one is already running. I have to end the process in task manager and restart 
the service to get it to come back online. I am including a portion of the logs 
from 2 different times this happened but I don’t know if they will be of any 
help as the program just abruptly stops writing to them. Also, nothing shows up 
in any of the event logs when this happens. 

 

This is running on Windows Server 2003 SP2 

 

Friday, August 03, 2012 11:18:40 PM SPB Router 

Friday, August 03, 2012 11:19:06 PM SPB Router OK with a successrate of 100% 
and an average roundtriptime of 31ms 

Friday, August 03, 2012 11:19:06 PM SPB E-Mail 

Friday, August 03, 2012 11:19:06 PM TCP DEBUG: thtcpstart (just before actual 
tcp) for UID= 14 TCPID= 12 

Friday, August 03, 2012 11:19:06 PM TCP DEBUG: thtcpstart (just before after 
tcp) for UID= 14 tcpID= 12 

Friday, August 03, 2012 11:19:10 PM External COM check (,32):ERR: didn't stop 
within the given timeout 

Friday, August 03, 2012 11:19:11 PM External COM check (,33):ERR: didn't stop 
within the given timeout 

Friday, August 03, 2012 11 

 

Tuesday, August 07, 2012 1:13:05 PM PING DEBUG: REMOVE for ID= 0 pingID=  4 

Tuesday, August 07, 2012 1:13:05 PM PING DEBUG: REMOVED for ID= 0 pingID=  4 

Tuesday, August 07, 2012 1:13:06 PM ERR: err_otcp_tcpresult:  0 - erl: 160 - 
ernum -2147467259 (Method '~' of object '~' failed) 

Tuesday, August 07, 2012 1:13:07 PM SMP2 

Tuesday, August 07, 2012 1:13:07 PM Remote Agent check started (1,27,-1) 

Tuesday, August 07, 2012 1:13:07 PM SMRec Router 

Tuesday, August 07, 2012 1:13:09 PM PING DEBUG: event start for ID= 0 pingID=  
8 

Tuesday, August 07, 2012 1:13:09 PM SMRec Router OK with a successrate of 100% 
and an average roundtriptime of 62ms 

Tuesday, August 07, 2012 1:13:09 PM PING DEBUG: REMOVE for ID= 0 pingID=  8 

Tuesday, August 07, 2012 1:13:09 PM PING DEBUG: REMOVED for ID= 0 pingID=  8 

Tuesday, August 07, 2012 1:13:11 PM SPB Router 

Tuesday, August 07, 2012 1:13:27 PM External COM check (,27):ERR: didn't stop 
within the given 

 

 

Thanks, 

 

Riki Oshita 

SLK.US 

(626)440-9905 

 



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