If you get a response rate of 20%, it means that 80% of the send frames
didn't respond within the given timeout.  This is not saying that the switch
is done, just that a "few" frames didn't respond correctly.   The
"multiping" registry setting is an old setting that is still part of the
installer but that does not affect the way the pings are done.

If you see the equipment as down in such a situation then you're basicly
just looking at the DOWN word and not at the reason of the down.  If you
want to get the DOWN word only when it's realy 100% not responding then you
should change the % rule on the checks itself.
 

-----Original Message-----
From: Servers Alive Discussion List [mailto:[email protected]] On Behalf
Of Schaeffer, Bruce
Sent: Thursday, October 01, 2015 5:20 PM
To: Servers Alive Discussion List
Subject: [SA-list] False Alarms on Switch Pings

I'm having trouble with false alarms on Cisco switches.

Running Server's Alive Enterprise version 7.2.2638 on Windows 7.
Periodically, several switches show as down.  Looking at the logs, I'm
seeing ping return rates of 40%, 20%, etc.  These false alarms don't affect
anything else that I'm monitoring, such as servers.  Only switches.  Then in
the next cycle, they'll show as up.  It's not the same switches each time.
There appears to be no rhyme or reason as to which switches will alarm.  It
doesn't appear to be hardware related (workstation NIC or network port);
otherwise other equipment would alarm as well.  It doesn't appear to be the
specific alarming switches as the list changes seemingly at random and if I
set up a "ping -t <ip-address>" on the same workstation, nothing appears to
drop.

In the registry I noticed a key labeled "Ping".  Within it is a key labeled
"UseMultiPing", which for me is currently set to 1.  I can't find
documentation on this key, but was wondering of someone could explain how
MultiPing works.  Also, what would be the effects of changing this key or
possibly adding other keys that I don't know about.

This situation has my admins concerned because monitored equipment is not
down, but appears to be.

Any thoughts or ideas would be appreciated.

Thanks.
Bruce
-------------------------------------------------------------------------
Bruce B. Schaeffer
Systems Engineer
Middlesex County College
2600 Woodbridge Ave. 
Room JLC209
Edison, NJ 08818-3050
Voice +1.732.906.2607
Fax +1.732.548.6814
[email protected]
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