I am using SA Ent. v8.0.2725.

We have a Cisco router that determines local vs internet vs VPN bound packets. 
It directs 172.17.x.x packets to the Sophos FIrewall which in turn send them 
across the VPN.

SA shows red with a "NOT OK" status.



---------------------------
Bob Hartung, Dir of I.T.
Wisco Industries, Inc.
736 Janesville St.
Oregon, WI 53575
Tel: (608) 835-3106 x215
Fax: (608) 835-7399
e-mail: bhartung(at)wiscoind.com
website: www.wiscomade.com



 From:   Dirk Bulinckx <d...@woodstone.nu> 
 To:   <salive@woodstone.nu> 
 Sent:   4/6/2017 1:41 PM 
 Subject:   Re: [SA-List] Ping Issues over VPN 

 
What version of SA are you using? 
How are you forcing SA to go over the VPN? 
What does SA show as error for the down? 
  
  
Dirk  Bulinckx 
Follow us on  Linkedin: https://www.linkedin.com/company/bvba-woodstone-/ 
  
  
Servers Alive - http://www.woodstone.nu  
StellarDNS (DNS Hosting) - http://www.stellardns.com  
 
 
 
----------------
 From: Salive  [mailto:salive-boun...@woodstone.nu] On Behalf Of Bob  Hartung
Sent: Thursday, April 06, 2017 8:37 PM
To: Servers  Alive Discussion List
Subject: [SA-List] Ping Issues over  VPN

 
Hi,

I have a pair of Sophos UTM firewalls that provide a VPN  between two 
locations. On my end we are on a 172.16.x.x subnet and at the other  end it's 
172.17.x.x. I am using Servers Alive (SA) to ping test 10 different  devices on 
the 172.17.x.x end of the VPN but SA frequently shows that the  devices are 
down when they actually are up.

I have SA configured with the  Sophos UTM ping test as the primary connection 
and then the rest of the devices  dependent on the Sophos being up. I have 
played around with the timeout value  set as high as 25 ms on all the devices 
as well as dropping the success % down  to 50 but I still am getting frequent 
false downs. I verify whether there's a  down condition by command-line pinging 
or remotely accessing devices while SA  indicates Down.

I also have a ping utility called Ping Plotter that keeps  a history of 
periodic pinging that shows ping success/fail as well as average  response time 
which is roughly 75 ms and very infrequent fails.

Any  suggestions on SA settings that might fix my false  downs?

---------------------------
Bob Hartung, Dir of I.T.
Wisco  Industries, Inc.
736 Janesville St.
Oregon, WI 53575
Tel: (608)  835-3106 x215
Fax: (608) 835-7399
e-mail:  bhartung(at)wiscoind.com
website: www.wiscomade.com 

      
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