This is becoming an interesting problem. The user of the affected machine I was dealing with was in dire need of it working. I ended up using the repair option from the install cd and when that finished and the user logged in everything worked. So at this point I am unsure as to what the cause is. We also are running the dreaded Symantec AV. If I get another machine that this pops up on then hopefully I can have the time to try and isolate the cause.

Thanks again for the info.

--jim


Thomas McNeely wrote:
Hi Jim,

The Samba listserv rejected this post, so I’m sending it to you directly. Feel free to try posting it to the listserv if you like, as you did for Rhiannon.

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We also have this problem. We are using Samba 3.0.23d and 3.0.24, both installed from source code (as opposed to the packages that come with the operating system), running on Slackware Linux 10.2 and 9.1, respectively. The problem first appeared for us on April 5th. Our servers had been running fine with no changes since Christmas when the problem first appeared.

The problem manifests as a sudden workstation reboot (without proper shutdown) when users do most any kind of write operation to a Samba share – copying, renaming, or saving files. The affected workstations do not have a problem performing these operations on Microsoft servers – just Samba. Elsewhere on our campus is a Solaris server (unknown version) running an unknown version of Samba that does not have this problem. I’ll try to get more info about this.

There is considerable variation among the workstations exhibiting the problem – different generations of hardware, some are domain members and others not, some are logged into Novell and other not. At this point I think all the affected workstations run the Novell Client, but that thought just now came to me and I haven’t experimented with it yet. All affected workstations have been running Windows XP with SP2.

We have definitely determined that a key cause of this problem is Symantec AntiVirus. We can induce and cure the problem at will by installing or removing Symantec, and we’ve done so many times now. I don’t have the version info available right now; I’ll try to get it soon.

Although the timing with regard to MS patch KB925902 is extremely suspicious, we haven’t been able to experimentally establish any correlation with that patch. We haven’t ruled out that it could be a contributing factor though.


Tom McNeely

Western Washington University Libraries





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Jim Summers
School of Computer Science-University of Oklahoma
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