Hi Rolf
I think it was connected on both fronts, but I've removed the
USB now.
Thank you so much to you and the other developers - wonderful
assistance!
Alll the best
Lucy
Phone: +27 (0)82 5581 702
E-mail: [email protected]
Hi Lucy,
Please check that your device isn't connected on both interfaces, WiFi and USB. However, the connection should be exclusive either on USB or WiFi.
Hope this helps.
Cheers,
Rolf
Am 17.05.20 um 17:47 schrieb Thierry Hucard:
apt install libsane libsane-common sane-utils
Télécharger BlueMail pour AndroidLe 17 mai 2020, à 15:40, Lucy Dixon Hendry <[email protected]> a écrit:Hi there
I have just installed Ubuntu 20.04 on my Dell Inspiron 5559. I have a new Canon printer, a Pixma TR4540, which is connected by USB and is on my home wifi network.
I've installed the latest drivers for scanning & printing, and the printing works brilliantly, both via USB & the network.But I cannot get the scanning to work, even though Simple Scan seems to find the scanner (see below).
I've been using Ubunto and Canon printers for over 10 years and have never encountered this issue before. And I can just about follow step by step instruction for installing stuff via the terminal, but that's the extent of my knowledge... ie backend & frontend stuff is over my head.
Please could someone advise me as to how to proceed?
Many thanks
![]()
--
Lucy Dixon Hendry
Admin Empress | Virtual Assistant, Social Media Marketing, Website Design
Phone: +27 (0)82 5581 702
E-mail: [email protected]
