Update: thanks for your help, I got it working by installing the most recent backends
On Tue, Jul 20, 2021 at 10:30 AM Jack Sanders <[email protected]> wrote: > Thanks for the reply, Thierry. > > 1 - Distribution is Raspbian 10 (Debian-based, run on Raspberry Pi, ARM > architecture) > 2 - My sane backend is version 1.0.27 > > On Mon, Jul 19, 2021 at 11:27 PM Thierry Huchard <[email protected]> > wrote: > >> In order to help you more, we need to provide more information: >> 1 - Your distribution and its version? >> 2 - the version of sane installed >> # scanimage --version >> >> Le 20 juillet 2021 07:40:16 GMT+02:00, Thierry Huchard < >> [email protected]> a écrit : >>> >>> Hi, >>> The pixma backend only supports usb. >>> Your device is supported by the escl and airscan backend. >>> You need to update your sane version or install airscan. >>> >>> Thierry >>> >>> Le 20 juillet 2021 05:18:55 GMT+02:00, Jack Sanders < >>> [email protected]> a écrit : >>>> >>>> I'm a major beginner with networks and all of this, and the way to get >>>> this scanner to function is beyond me. >>>> >>>> This is the error readout after attempting to add the device directly >>>> to the pixma backend config file. It's the only reaction I've gotten trying >>>> to connect over wifi. Without listing the device in the config file, both >>>> sane-find-scanner and scanimage -L run (both run as root) show nothing. >>>> Error message below: >>>> >>>> [bjnp] udp_command: ERROR - no data received (timeout = 5000) >>>> [bjnp] bjnp_init_device_structure: Cannot read mac address, skipping >>>> this scanner >>>> [bjnp] udp_command: ERROR - no data received (timeout = 5000) >>>> [bjnp] add_scanner: ERROR - Cannot read scanner make & model: bjnp:// >>>> 192.168.68.110:8612/timeout=5000 >>>> >>>> Meanwhile, when connected by usb I get this readout in response to >>>> running sane-find-scanner, which lists codes that correspond to what's >>>> listed on the backend supported device charts for this printer/scanner >>>> model. Can't parse what the "Pipe error" bit means. Feedback message below: >>>> >>>> found USB scanner (vendor=0x04a9 [Canon], product=0x1854 [TR4500 >>>> series]) at libusb:001:005 >>>> could not fetch string descriptor: Pipe error >>>> # Your USB scanner was (probably) detected. It may or may not be >>>> supported by >>>> # SANE. Try scanimage -L and read the backend's manpage. >>>> >>>> Any guidance on how to get it working would be greatly appreciated. >>>> >>>> Thank you! >>>> >>> >> -- >> Envoyé de mon appareil Android avec Courriel K-9 Mail. Veuillez excuser >> ma brièveté. >> >
