Hi, >> Please remove the line containing the USB device from your config >> file >> (/dev/usb/scanner0) - it's no longer useable for systems using >> libusb and >> the specified device does not exist on your system. After removing >> the >> line the scanner should be found automatically. > > Thsnk you for your quick response. > > Did as you suggested but still get the error message: Error. Failed > to open > device snapscan:libusb:002:003: Error during device I/O > > lusb confirms that the scanner is Bus 002 Device 003: ID 04a5:20b0 > Acer > Peripherals Inc. (now BenQ Corp.) A2W 3300U4300U.
To rule out permission problems you should try to run scanimage as root. If that still results in an error please send a log file with SANE_DEBUG_SNAPSCAN=255 scanimage -L 2>snapscan.log Regards, Oliver
