for another purpose, I booted a live installation of Ubuntu 10.04 and guess what:
ubuntu at ubuntu:~$ scanimage -L device `gt68xx:libusb:002:002' is a Mustek BearPaw 1200 CU flatbed scanner ubuntu at ubuntu:~$ su - Password: root at ubuntu:~# scanimage -L device `gt68xx:libusb:002:002' is a Mustek BearPaw 1200 CU flatbed scanner device `genesys:libusb:005:002' is a Hewlett Packard ScanJet 3670c flatbed scanner root at ubuntu:~# uname -a Linux ubuntu 2.6.32-33-generic #70-Ubuntu SMP Thu Jul 7 21:09:46 UTC 2011 i686 GNU/Linux root at ubuntu:~# so the root user is now seeing the scanner with ' scanimage -L' , but the regular user is not seeing it thanks, Kasper 2011/7/31 KasperH wrote: > Merci Stef, > > I hooked the scanner to a different USB port (005, instead of 002), > since I found a scanner that is working, a Trust Flat Scan USB 19200. > I disconnected that one for the test. > > > Please find the probe.log attached > > [root at fedje ~]# export SANE_DEBUG_SANEI_USB=255 > [root at fedje ~]# scanimage -L 2>probe.log > > No scanners were identified. If you were expecting something different, > check that the scanner is plugged in, turned on and detected by the > sane-find-scanner tool (if appropriate). Please read the documentation > which came with this software (README, FAQ, manpages). > [root at fedje ~]# ?lsusb | sort > Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub > Bus 001 Device 002: ID 1058:1001 Western Digital Technologies, Inc. > External Hard Disk [Elements] > Bus 001 Device 004: ID 2116:0320 > Bus 001 Device 006: ID 152d:2336 JMicron Technology Corp. / JMicron > USA Technology Corp. Hard Disk Drive > Bus 001 Device 007: ID 152d:2336 JMicron Technology Corp. / JMicron > USA Technology Corp. Hard Disk Drive > Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub > Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub > Bus 003 Device 002: ID 046d:c016 Logitech, Inc. Optical Wheel Mouse > Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub > Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub > Bus 005 Device 002: ID 03f0:1405 Hewlett-Packard ScanJet 3670 > [root at fedje ~]# > > the 2116:0320 ?is a NEC DVD/CD writer > > > Thank you for your time > > > 2011/7/31 stef wrote: >> Le vendredi 29 juillet 2011 22:51:01 KasperH, vous avez ?crit : >>> my HP ScanJet 3670 is not working under Fedora14. It used to work, >>> when I was running WinXP on the same hardware. It is still working >>> fine connected to my WinXP laptop's >>> >>> troubleshooting I've done so far: >>> >>> [root at fedje ~]# yum list installed | grep -i sane >>> sane-backends.i686 ? ? ? ? ? ? ? ? ? ? ?1.0.22-3.fc14 ? ? ? ? ? ? @updates >>> sane-backends-libs.i686 ? ? ? ? ? ? ? ? 1.0.22-3.fc14 ? ? ? ? ? ?@updates >>> sane-backends-libs-gphoto2.i686 ? ?1.0.22-3.fc14 ? ? ? ? ? ? @updates >>> sane-frontends.i686 ? ? ? ? ? ? ? ? ? ? ?1.0.14-10.fc14 ? ? ? ? ? ?@fedora >>> xsane.i686 ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 0.998-4.fc14 >>> @updates xsane-common.i686 ? ? ? ? ? ? ? ? ? ? ?0.998-4.fc14 >>> ?@updates [root at fedje ~]# sane-find-scanner >>> ... >>> found USB scanner (vendor=0x03f0, product=0x1405, chip=GL646_HP?) at >>> libusb:002:002 >>> ... >>> [root at fedje ~]# scanimage --version >>> scanimage (sane-backends) 1.0.22; backend version 1.0.22 >>> [root at fedje ~]# scanimage -L >>> No scanners were identified. >>> ... >>> [root at fedje ~]# lsusb >>> ... >>> Bus 002 Device 002: ID 03f0:1405 Hewlett-Packard ScanJet 3670 >>> ... >>> [root at fedje ~]# cat /proc/bus/usb/devices >>> ... >>> T: ?Bus=02 Lev=01 Prnt=01 Port=01 Cnt=01 Dev#= ?2 Spd=12 ?MxCh= 0 >>> D: ?Ver= 1.10 Cls=ff(vend.) Sub=ff Prot=ff MxPS= 8 #Cfgs= ?1 >>> P: ?Vendor=03f0 ProdID=1405 Rev= 1.00 >>> S: ?Manufacturer=Hewlett-Packard >>> S: ?Product=HP Scanjet Scanner >>> S: ?SerialNumber=CN399S289R >>> C:* #Ifs= 1 Cfg#= 1 Atr=c0 MxPwr= 48mA >>> I:* If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none) >>> E: ?Ad=81(I) Atr=02(Bulk) MxPS= ?64 Ivl=0ms >>> E: ?Ad=02(O) Atr=02(Bulk) MxPS= ?64 Ivl=0ms >>> E: ?Ad=83(I) Atr=03(Int.) MxPS= ? 1 Ivl=8ms >>> ... >>> >>> in /etc/sane.d/genesys.conf >>> # Hewlett Packard ScanJet 3670c/3690c >>> usb 0x03f0 0x1405 >>> >>> So all usb tools tell me, it is there, and it can be communicated with >>> (serial#, pwr,) >>> Is sane-find-scanner(1) not sure, why is the question mark (chip=GL646_HP?) >>> scanimage -L ? does not detect it >>> >>> someone a clue why I cannot use this supported and working scanner >>> under Fedora 14? >>> >>> Thanks for your time >>> Kasper >> >> ? ? ? ?Hello, >> >> ? ? ? ?I had the same kind of problem with this scanner. In my case I am >> suspecting an hardware/kernel combination as the root of the problem. Could >> you run scanimage -L after setting USB debug traces with: >> >> export SANE_DEBUG_SANEI_USB=255 >> scanimage -L 2>probe.log >> >> ? ? ? ?and send the log ? >> >> Regards, >> ? ? ? ?Stef >> >
