Hi Kai, Sorry the the long delay. I couldn't respond my emails for the last few weeks.
We should go ahead with this item in the bug tracker. Cheers, Rolf Am 01.10.2014 um 17:25 schrieb Kai Pöritz: > Dear SANE-devs and Louis and Rolf, > > I tried the native USB-2 bus and get the same error. I am willing > to do alamost anything to supply any information needed. > > Please let me know what I can do next. > > regards > > Kai Poeritz > > On 10/01/2014 03:22 PM, Kai Pöritz wrote: >> Dear SANE-devs, >> >> I am a longtime Linux user having trouble with the scanimge >> tool. I wrote a bug report at: >> >> https://alioth.debian.org/tracker/index.php?func=detail&aid=314821&group_id=30186&atid=410366 >> >> >> But did not get a response. >> >> I tested on at least 6 different up to date distributions >> (gentoo, arch, fedor, ubuntu, mint) all with the same >> result/error. >> >> Clould you please get back at me and try to solve the problem? >> That would be great. >> >> I hope to hear from you and will supply you with all the info you >> may need. Maybe even a remote login to my machine and the scanner >> I am using (canon 9000F mark II) >> >> Kind regards >> >> >> >> -------- Forwarded Message -------- Subject: Re: SANE project >> Date: Wed, 01 Oct 2014 14:09:24 +0200 From: Louis Lagendijk >> <[email protected]> To: Kai Pöritz <[email protected]>, sane-devel >> <[email protected]> CC: >> [email protected], [email protected], >> [email protected], [email protected], [email protected] >> >> On Wed, 2014-10-01 at 13:33 +0200, Kai Pöritz wrote: >>> Dear SANE-developers, >>> >>> I used your git log to get your emails. I am trying to contact >>> ANY one of you SANE-developers. >>> >>> I try to contact anyone who could help in solving this error I >>> am experiencing with scanimage. >>> >>> I tried IRC (freenode) but over weeks there is no response in >>> the channel. >>> >>> I tried the SANE bug tracker twice. But my bugs did not get >>> assigned or answered. >>> >>> I am not mad or anything, just desperate to talk to anyone >>> involved with the project. Which is VERY hard to do. That is >>> why I try it this way now. >>> >>> Please, answer me. Even if it it just a: "Yes, we develop SANE >>> but have no time to answer questions or help". I would totaly >>> understand that. But for now I still have hopes that someone >>> will reply. >>> >>> Thank you all in advance sincerely >>> >>> Kai Poeritz >> hello Kain The Sane project is alive and kicking. We are >> probably not good enough at keeping track of the bug-tracker, >> sorry for that. The designers can be reached through the >> sane-devel mailing list (subscribe via >> http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel) >> >> >> You seem to be using the pixma backend which is maintained by Rolf >> Bensch. He is pretty active on sane-devel. Seeing that you are >> using the usb interface, the issue may be related to the usb >> -port you are using. We are aware of issues when sane devices are >> connected to an USB3 port. If your scanner is connected to an >> USB3 port, try connecting it to a USB2 port and see if your >> problems disappear. >> >> Kind regards, Louis >> >> >> > -- sane-devel mailing list: [email protected] http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel Unsubscribe: Send mail with subject "unsubscribe your_password" to [email protected]
