Hi Greg, thank you for your patience!
I have some ideas where to look for this type of error, but unfortunately not enough time to do so. And I don't have access to more than one scanner at the moment :-( But please stay tuned ... Thanks, Wilhelm Am 02.06.2015 um 14:35 schrieb Greg Kontos: > Hi Wilhelm, > > I'm following up to see if you have any thoughts or advice regarding the > trouble with running multiple scanners? > > Thanks, > Greg > > > > > Greg Kontos > LIMS Integration Specialist > > Innovative Diagnostic Laboratory > 8751 Park Central Drive, Suite 200 > Richmond, VA 23227 > Phone: (804) 261-3340 ext.1846 > Cell Phone: > Fax: (804) 515-7291 > mailto:gkon...@myinnovativelab.com > > Visit our website: http://www.myinnovativelab.com > > CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or > previous e-mail messages attached to it contain confidential and/or > privileged information meant for the listed recipient(s) only. You may not > distribute or share this correspondence without written authorization from > the above author. > > If you are not the intended recipient, or a person responsible for delivering > it to the intended recipient, you are hereby notified that any disclosure, > copying, distribution or use of any of the information contained in or > attached to this transmission is STRICTLY PROHIBITED. If you have received > this transmission in error, please immediately notify me by reply e-mail and > destroy the original transmission and its attachments without saving them in > any manner. > > -----Original Message----- > From: Wilhelm [mailto:wilhelm.me...@fh-kl.de] > Sent: Friday, May 22, 2015 12:15 AM > To: Greg Kontos; sane-devel@lists.alioth.debian.org > Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners (and > no paper loaded) > > Hi Greg, > > please post the scanbd.conf and all the included config files (e.g. > fujitsu.conf, ...), > > > Am 21.05.2015 um 15:59 schrieb Greg Kontos: >> Thank you, Wilhelm. >> >> The attached zip contains log files with debug level 7. The file >> syslog_20150521 shows the process exiting. The file syslog_start_20150521 >> shows the process starting properly with paper loaded into the scanners. >> >> I have also included >> - the *.script files referenced in the scanbd.conf file. >> - scanbd is the config file from /etc/default/scanbd >> - scanbd.service is the systemctl file from >> /lib/systemd/system/scanbd.service >> >> Let me know if there are any more files or test cases that I can run to help >> troubleshoot this issue. >> >> Regards, >> G Kontos >> >> >> >> >> Greg Kontos >> LIMS Integration Specialist >> >> Innovative Diagnostic Laboratory >> 8751 Park Central Drive, Suite 200 >> Richmond, VA 23227 >> Phone: (804) 261-3340 ext.1846 >> Cell Phone: >> Fax: (804) 515-7291 >> mailto:gkon...@myinnovativelab.com >> >> Visit our website: http://www.myinnovativelab.com >> >> CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files >> or previous e-mail messages attached to it contain confidential and/or >> privileged information meant for the listed recipient(s) only. You may not >> distribute or share this correspondence without written authorization from >> the above author. >> >> If you are not the intended recipient, or a person responsible for >> delivering it to the intended recipient, you are hereby notified that any >> disclosure, copying, distribution or use of any of the information contained >> in or attached to this transmission is STRICTLY PROHIBITED. If you have >> received this transmission in error, please immediately notify me by reply >> e-mail and destroy the original transmission and its attachments without >> saving them in any manner. >> >> -----Original Message----- >> From: Wilhelm [mailto:wilhelm.me...@fh-kl.de] >> Sent: Wednesday, May 20, 2015 5:24 PM >> To: Greg Kontos; sane-devel@lists.alioth.debian.org >> Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners >> (and no paper loaded) >> >> Am 20.05.2015 um 21:24 schrieb Greg Kontos: >>> Thank you, Wilhelm. I appreciate you taking the time to look into this. >>> >>> I am using version 1.4.0-2 of scanbd. This problem does not persist with >>> only one scanner. It seems that the scanner will trigger the page-loaded >>> action after a scan is complete. So the strange behavior of the scan >>> button happens in other situations. >>> >>> In the attached zip file please find the scanbd.conf and log files. The >>> log file shows two startup sequences. The first is without paper loaded in >>> the scanner. The second has paper loaded on startup. >> >> Sorry, but I need all config files (also the included ones) and please start >> with debug level = 7. >> >>> >>> Regards, >>> G Kontos >>> >>> >>> >>> >>> Greg Kontos >>> LIMS Integration Specialist >>> >>> Innovative Diagnostic Laboratory >>> 8751 Park Central Drive, Suite 200 >>> Richmond, VA 23227 >>> Phone: (804) 261-3340 ext.1846 >>> Cell Phone: >>> Fax: (804) 515-7291 >>> mailto:gkon...@myinnovativelab.com >>> >>> Visit our website: http://www.myinnovativelab.com >>> >>> CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files >>> or previous e-mail messages attached to it contain confidential and/or >>> privileged information meant for the listed recipient(s) only. You may not >>> distribute or share this correspondence without written authorization from >>> the above author. >>> >>> If you are not the intended recipient, or a person responsible for >>> delivering it to the intended recipient, you are hereby notified that any >>> disclosure, copying, distribution or use of any of the information >>> contained in or attached to this transmission is STRICTLY PROHIBITED. If >>> you have received this transmission in error, please immediately notify me >>> by reply e-mail and destroy the original transmission and its attachments >>> without saving them in any manner. >>> >>> -----Original Message----- >>> From: sane-devel >>> [mailto:sane-devel-bounces+gkontos=myinnovativelab.com@lists.alioth.d >>> e >>> bian.org] On Behalf Of Wilhelm >>> Sent: Wednesday, May 20, 2015 11:55 AM >>> To: sane-devel@lists.alioth.debian.org >>> Subject: Re: [sane-devel] Scanbd fails to start with multiple >>> scanners (and no paper loaded) >>> >>> Hi Greg, >>> >>> please >>> >>> 1) post your scabd config files >>> 2) provide scanbd version information >>> >>> I see a page-load event with no script defined - looks strange. >>> >>> You said that there wasn't any paper load: so the page-load event get fired >>> without any paper load action? More strange. >>> >>> 3) Can please give the full log from scanbd startup till crash. >>> >>> Does the problem remain with only one scanner? >>> >>> >>> Am 20.05.2015 um 16:49 schrieb Greg Kontos: >>>> Hello, >>>> >>>> >>>> >>>> I’m running scanbd on a debian machine with version 1.0.25 of the >>>> sane-backend. I installed scanbd using apt-get, sane-backend was >>>> compiled from a git clone. I’m using two fujitsu fi-7160 scanners >>>> in my setup. The problem: If there is no paper loaded in at least >>>> one scanner, scanbd.service will exit the main process and abort. >>>> This failure will at a variety of times depending on the circumstances. >>>> It will happen during startup of the machine. It will also happen >>>> after a few minutes after a scan process is complete. This >>>> post-scan behavior is not 100% replicable. >>>> >>>> >>>> >>>> The following is /var/log/syslog after a system restart. : (I can >>>> provide a more detailed log if that will be helpful) >>>> >>>> >>>> >>>> May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Paths. >>>> >>>> May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Paths. >>>> >>>> May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Timers. >>>> >>>> May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Timers. >>>> >>>> May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Sockets. >>>> >>>> May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Sockets. >>>> >>>> May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Basic System. >>>> >>>> May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Basic System. >>>> >>>> May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Default. >>>> >>>> May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Default. >>>> >>>> May 20 09:36:40 hp6300pro-23 systemd[1151]: Startup finished in 4ms. >>>> >>>> May 20 09:37:06 hp6300pro-23 scanbd: /usr/sbin/scanbd: trigger >>>> action for page-loaded for device fujitsu:fi-7160:188290 with script >>>> (null) >>>> >>>> May 20 09:37:07 hp6300pro-23 scanbd: /usr/sbin/scanbd: trigger >>>> action for page-loaded for device fujitsu:fi-7160:187984 with script >>>> (null) >>>> >>>> May 20 09:40:13 hp6300pro-23 scanbd[542]: scanbd: sane.c:852: sane_poll: >>>> Assertion `st->triggered_option < st->num_of_options_with_scripts' failed. >>>> >>>> May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: dbus >>>> match type='signal',interface='org.freedesktop.Hal.Manager' >>>> >>>> May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger >>>> action for page-loaded for device fujitsu:fi-7160:188290 with script >>>> (null) >>>> >>>> May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger >>>> action for page-loaded for device fujitsu:fi-7160:187984 with script >>>> (null) >>>> >>>> May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger >>>> action for page-loaded for device fujitsu:fi-7160:188290 with script >>>> (null) >>>> >>>> May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger >>>> action for page-loaded for device fujitsu:fi-7160:188290 with script >>>> (null) >>>> >>>> May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger >>>> action for page-loaded for device fujitsu:fi-7160:188290 with script >>>> (null) >>>> >>>> May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger >>>> action for page-loaded for device fujitsu:fi-7160:188290 with script >>>> (null) >>>> >>>> May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger >>>> action for page-loaded for device fujitsu:fi-7160:187984 with script >>>> (null) >>>> >>>> May 20 09:40:13 hp6300pro-23 systemd[1]: scanbd.service: main >>>> process exited, code=killed, status=6/ABRT >>>> >>>> May 20 09:40:13 hp6300pro-23 systemd[1]: Unit scanbd.service entered >>>> failed state. >>>> >>>> >>>> >>>> It may be worth noting that there was no paper loaded in the >>>> scanners when this log file was created. Also, after the service >>>> exits, the scanners can both be found using scanimage –L. >>>> >>>> >>>> >>>> Currently I’ve found a work around : If a piece of paper is kept >>>> loaded in the scanners, the process starts properly after boot and >>>> seems to stay active. Should my use case work with scanbd? Does >>>> anyone know of a better work around? Perhaps there is an option or >>>> setting that I have overlooked? Thank you for any help with this issue. >>>> >>>> >>>> >>>> Thanks, >>>> G Kontos >>>> >>>> >>>> >>>> Greg Kontos >>>> LIMS Integration Specialist >>>> >>>> Innovative Diagnostic Laboratory >>>> 8751 Park Central Drive, Suite 200 >>>> Richmond, VA 23227 >>>> Phone: (804) 261-3340 ext.1846 >>>> Cell Phone: >>>> Fax: (804) 515-7291 >>>> gkon...@myinnovativelab.com <mailto:gkon...@myinnovativelab.com> >>>> >>>> Visit our website: www.myinnovativelab.com >>>> <http://www.myinnovativelab.com> >>>> >>>> <http://> >>>> >>>> CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, >>>> files or previous e-mail messages attached to it contain >>>> confidential and/or privileged information meant for the listed >>>> recipient(s) only. >>>> You may not distribute or share this correspondence without written >>>> authorization from the above author. >>>> >>>> If you are not the intended recipient, or a person responsible for >>>> delivering it to the intended recipient, you are hereby notified >>>> that any disclosure, copying, distribution or use of any of the >>>> information contained in or attached to this transmission is STRICTLY >>>> PROHIBITED. >>>> If you have received this transmission in error, please immediately >>>> notify me by reply e-mail and destroy the original transmission and >>>> its attachments without saving them in any manner. >>>> >>>> >>>> >>>> >>>> >>> >>> >>> -- >>> Wilhelm >>> >>> -- >>> sane-devel mailing list: sane-devel@lists.alioth.debian.org >>> http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel >>> Unsubscribe: Send mail with subject "unsubscribe your_password" >>> to sane-devel-requ...@lists.alioth.debian.org >>> >> >> >> -- >> Wilhelm >> > > > -- > Wilhelm > -- Wilhelm -- sane-devel mailing list: sane-devel@lists.alioth.debian.org http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel Unsubscribe: Send mail with subject "unsubscribe your_password" to sane-devel-requ...@lists.alioth.debian.org
