Things to check.
try this in terminal
SANE_DEBUG_HPAIO=100 scanimage -L

I get the following lines showing that sane is actually running hpaio

[hpaio] sane_hpaio_init(): scan/sane/hpaio.c 338
[hpaio] sane_hpaio_get_devices(local=0): scan/sane/hpaio.c 357

If you don't get any lines starting [hpaio], Is hpaio uncommented in dll.conf?

Paul

On 17/10/15 23:47, MR ZenWiz wrote:
Same result - no devices found.

mar@mar8710w:~ $ ll /usr/lib/x86_64-linux-gnu/sane/libsane-hpa*
lrwxrwxrwx 1 root root 36 Oct 17 15:38
/usr/lib/x86_64-linux-gnu/sane/libsane-hpaio.so.1 ->
/usr/lib/sane/libsane-hpaio.so.1.0.0


On Sat, Oct 17, 2015 at 2:39 PM, Paul Newall <[email protected]> wrote:
I don't really know what hplip installs where, but I'd guess that it
installs the sane backend hpaio for scanning, a cups filter for printing,
and the hplips toolbox which allows you to look at the status of the printer
(ink levels etc). I can tell I have hplips installed since it is in the
desktop menu (In settings). After installing hplip I could setup the printer
from the menu: Settings/Print settings, but I could not scan until I made
the link described below.

from MR ZenWiz 17/10/15
I show hpaio in the /usr/lib/sane directory as well, but not  hplip.

How do I know if that is installed for sane?  It is all over the place
elsewhere on this machine.

Thanks.

MR

On 16/10/15 20:54, Paul Newall wrote:
I recently set up a new  HP aio device.
I found that hplip was installed with the sane backend hpaio in
/usr/lib/sane
whereas the rest of sane backends is in /usr/lib/x86_64-linux-gnu/sane
so a made a new link called libsane-hpaio.so.1 in
/usr/lib/x86_64-linux-gnu/sane which points to the backend
/usr/lib/sane/libsane-hpaio.so.1.0.0
and that got my device working.

Alternatively, perhaps it's possible to configure hplip so it installs the
backend into /usr/lib/x86_64-linux-gnu/sane ?

Paul

On 16/10/15 20:37, MR ZenWiz wrote:
Alan,

Thanks, yes the hplip project lists the Envy 4500, but I'm pretty sure
I have that installed already.

I'll check again when I get to the machine tonight.

MR

On Fri, Oct 16, 2015 at 5:13 AM, m. allan noah <[email protected]>
wrote:
The Envy 4500 is not the same as the Scanjet 4500. This device is not
supported by our sane-backends. Try the hplip project, and see if
their sane driver covers it.

allan

On Fri, Oct 16, 2015 at 4:43 AM, MR ZenWiz <[email protected]> wrote:
I routinely use my Xubuntu 14.04.3 laptop, at my lady friend's house,
where she has an HP Envy 4500 all in one on her wireless network.

Xsane can't seem to find the scanner.

I've edited the /etc/sane.d/net.conf to this:

# This is the net backend config file.

## net backend options
# Timeout for the initial connection to saned. This will prevent the
backend
# from blocking for several minutes trying to connect to an
unresponsive
# saned host (network outage, host down, ...). Value in seconds.
# connect_timeout = 60

## saned hosts
# Each line names a host to attach to.
# If you list "localhost" then your backends can be accessed either
# directly or through the net backend.  Going through the net backend
# may be necessary to access devices that need special privileges.
localhost
mar8710w
192.168.0.11
hp envy 4500
hp-print-60-envy 4500

As far as I can tell, this require the hp5590 driver, which appears to
be installed on my machine:

mar@mar8710w:~ $ loc hp5590
/usr/lib/x86_64-linux-gnu/sane/libsane-hp5590.la
/usr/lib/x86_64-linux-gnu/sane/libsane-hp5590.so.1
/usr/lib/x86_64-linux-gnu/sane/libsane-hp5590.so.1.0.23
/usr/share/man/man5/sane-hp5590.5.gz

And the dll.conf has net and hp both uncommented.

What am I missing?

Thanks.

MR

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