Hello,

On Apr 24 11:58 Chen, Xianwen wrote (excerpt):
lsusb recognizes the scanner:
Bus 003 Device 008: ID 03f0:0801 Hewlett-Packard ScanJet 7400c

What do both commands
  lsusb
and
  lsusb -t
show (the full "lsusb -t" output is needed).


What can I do to (1) provide more debug information

See "Trouble-Shooting (Debugging)" at
https://en.opensuse.org/SDB:Configuring_Scanners


Kind Regards
Johannes Meixner
--
SUSE LINUX GmbH - GF: Felix Imendoerffer, Jane Smithard,
Graham Norton - HRB 21284 (AG Nuernberg)


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