Thank you for identifying the problem, Allan. Your finding brings me very close to resolving the issue.
My distro (Linux Mint 17.3 Cinnamon 64 bit, Cinnamon Version 2.8.8) does not have an update to sane-backends version 1.0.27, and as you pointed out, compiling is complicated (I tried it). I am open to suggestions. In the interim, I will take this issue back to the Linux Mint forum and see if I can get further help there. Your support is greatly appreciated! On Thu, Jun 22, 2017 at 8:02 PM, m. allan noah <[email protected]> wrote: > On Thu, Jun 22, 2017 at 7:46 PM, Crusader <[email protected]> wrote: > > > > 3. run 'SANE_DEBUG_EPJITSU=5 scanimage -L' and send the output text to > > this list- I want to see what version of sane you are running. > > a@a-UL80VT ~ $ SANE_DEBUG_EPJITSU=5 scanimage -L > > [sanei_debug] Setting debug level of epjitsu to 5. > > [epjitsu] sane_init: epjitsu backend 1.0.20, from sane-backends 1.0.23 > > [epjitsu] load_fw: firmware already loaded? > > device `epjitsu:libusb:002:004' is a FUJITSU ScanSnap S1100 scanner > > Well, there is your problem, you are running an ancient version of > sane-backends, which does not support this scanner fully. You will > need to upgrade to something more recent. 1.0.25 was the first version > that supported this scanner, but 1.0.27 would be better, as it > contains some fixes. You should see if your distro has some kind of > updated package you could load. If not, you will have to compile from > source, which is more complicated. > > allan > -- > "well, I stand up next to a mountain- and I chop it down with the edge > of my hand" >
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