Hi,
 

This is Bingi from Sriveninfosys Inc....We have hot requirements on Remedy 
Consultant Please send me the updated resume of your consultant ASAP.



Please reply me at: [EMAIL PROTECTED]

 

Position    :   Remedy Developer

 

Location   :   Minneapolis, MN

 

Duration   :   6 Months  

 

 

      Job description:
      
     
       

      1. Minimum 2 years performing data administration and/or workflow 
development on Remedy IT Service Management application modules (Mandatory)

      o Incident Management,

      o Infrastructure Change Management, 

      o Asset Management,

      o Service Request Management,

      o Service Level Management,

      o Foundation Elements (Master Data) module. 

      Most desired is experience with Remedy ITSP application modules however, 
we will consider those who have experience with Remedy ITSM product line for 
same module areas.

      2. Understanding IT Service Management & IT Infrastructure Library (ITIL) 
concepts. (Nice-to-have).

      3. Understand how to search and report in Remedy/ARS environments, 
including tools such as:

      o Remedy Search by Example (Mandatory)

      o Remedy Advanced Search (Mandatory)

      o Remedy User Tool Macros (Mandatory)

      o Remedy User Tool Report System (Nice-to-have)

      o Use of a Microsoft Access against an Remedy/ARS datasource to produce 
reports (almost Mandatory)

      o Crystal Reports (Nice-to-have)

      o Business Objects Universes (Nice-to-have)

      o Business Objects Reporting (Nice-to-have)


      4. Exposure to email and paging software. We use Telemon/Telalert. 
(Nice-to-have). 
     

 

 

Thanks & Regards
Bingi 

Technical Recruiter
Sriven Infosys INC
Voice : 212-999-6251 Ext: 221
Alt   : 718-715-4190 Ext: 221

Fax  :212-658-9460
[EMAIL PROTECTED] 
www.sriveninfosys.com

Sriven Infosys Inc is an Equal Opportunity Employer. Qualified applicants will 
receive consideration for employment without regard to race, color, religion, 
sex, national origin, ancestry, citizenship, disability, age, military or 
veteran status, and other characteristics 
 
We help our clients, employees & partners compete and win!
 
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