Hi,

 

Please check the below requirement and advise us the right consultant's
along with Rate, Availability, Contact Details, Current Location & Visa
Status.

 

Need Local to San Francisco, CA 

 

In-Person Required

 

Unix Administrator

 

San Francisco, CA 

 

Duration: 6-12 months

 

Responsibilities 

*      Provide Tier 3 support for storage problems across our customer base:
Incident, Change and Release Management. 

*      Serve as escalation point for all issues that Tiers 1 or 2 need help
with. 

*      Define technical practices and procedures, and provide training for
Tiers 1 and 2. 

*      Provide technical leadership to ROC staff in real-time and hands-on.
Mentor junior and mid level ROC employees. 

*      Observe ROC staff in their technical delivery. Analyze ticket work
logs. Mine the Remedy ticket system for data on specific types of problems
and the performance of specific individuals. Design and execute skills
assessments of ROC staff. 

*      Create training plans, compile training material, hold training
classes, create Computer Based Training modules lab exercises, and assess
the effectiveness of the training. 

*      Provide recommendations for process improvement. 

*      Review service delivery failures (quality, speed), identify lessons
learned and address them in training and coaching sessions, both individual
and on a team basis. 

*      Other duties as assigned 

 

Required Skills: 

*      MUST: 8 years of storage systems administration experience on large
implementations: either EMC or 3Par technologies are required. 

*      5 years of Unix systems administration. 

*      5 years of application support in enterprise and e-commerce
production environments. 

*      3 years of experience supporting VMWare virtualized environments. 

*      Experience as architect. 

*      Ability to define, verbalize and train others on troubleshooting
strategies. 

*      Experience with Veritas and other clustering technologies. 

 

 

 

Thanks & Regards,

Raj
 
TECHGENE SOLUTIONS, LLC
(A Minority Certified Company)
Email: [email protected]
Ph: 214-257-0837 extn: 36
Fax: 972-692-5824
www.techgene.com <http://www.techgene.com/> 
Yahoo IM: [email protected]  
 
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Thank You.

 


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