A new Job, ID: 214470 <http://www.ejobsville.com/display-job/214470> was added at eJobsVille.com - For the Best Tech Jobs in Town <http://www.ejobsville.com>
Title: ITSM Service Management Consultant posted on 2014-07-28 21:36:16 Job Description:Hello Partner, Greetings from EApps Tech LLC…!!! My name is *Vikram Reddy* we have a job opportunity for you as a one of our client based at*. * Please find the job description below, if you are available and interested, please send us your word copy of your resume with following details to vik...@eappstech.com Or please call me on *919-341-8899 *to discuss more about this position. *Job Title:ITSM Service Management Consultant* *Location:Louisville, KY* *Duration:3 Months+. * *Start date:ASAP.* *Job Description: * *Description:* *Job Description* *Profile: * · Having an overall experience of 10+ years in the IT industry out of which at least 3 Years are in the area of IT Service Management consulting and ITIL process and tool Implementation * Responsibilities:* · Independently managed full ITIL lifecycle implementation projects · Handing projects for As-Is assessment, gap analysis and identifying the improvement opportunities for the ITIL processes. · Presenting the Gap Analysis based on the assessment and advising customers. · Development of Service Management roadmap for customers and helping in the implementation of the initiatives. · ITSM Process definition and deployment support including creation of process documentation. · ITSM Tool assessment, recommendation and integration with processes for customers as well as internal tools. · Good exposure to ITSM tools such as HPSM, Service-Now and BMC, including tool administration, support and configuration implementation experience. · Should have worked on at-least one ITSM tool implementation project end-to-end. · Conducting internal reviews and process assessment for compliance checks. · Participate in the internal process and compliance initiatives. · Creating training materials, conducting sessions around ITIL for set of internal users & using innovative techniques for education & awareness*.**Core Skills:*· ITIL Assessment and Management · ITIL Process design & implementation · ITSM Tool assessment, implementation · ITSM Tool platform support and administration *Professional Certifications:* · ITIL V3 Foundation (required) · ITIL V3 Intermediate in any one of SO, SD, ST (required) · Any ITSM Tool Admin Certification (desired) · ITIL V3 Expert(desired) *Technical Skills* *ITSM Tools:* · Working knowledge of tools such as HP Service Manager, Service Now, Cherwell CSM, BMC Remedy & CA Service Desk. · Expertise with MS Excel for reporting, tool creation and scripting. *Click here to view full job description and apply <http://www.ejobsville.com/display-job/214470> (Registration not mandatory to apply for this job)* ------------------------------ Best regards, eJobsVille.com - For The Best Tech Jobs In Town -- You received this message because you are subscribed to the Google Groups "SAP ABAP" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-abap+unsubscr...@googlegroups.com. To post to this group, send email to sap-abap@googlegroups.com. Visit this group at http://groups.google.com/group/sap-abap. For more options, visit https://groups.google.com/d/optout.
