!! Immediate Need - *Cisco Technical Support Engineer* - Interview ASAP !!
Position : Cisco Technical Support Engineer Location : Providence, RI Duration : 8 Months *Required Skills and Experience:* • 8+ Years Telecom experience • 6+ years Detailed knowledge of Verint Call Recording in a distributed environment • Verint Call Recording Application (Impact 360 version 7.8 or higher) **NICE call Recording knowledge a plus * • Able to Perform routine system administration and maintenance on local or remote recording locations with no impact to the business. • Capability of keeping documentation up to date for all recording and telecommunications systems • Ability to Proactively analyze, troubleshoot and resolves telecommunications and recording issues in a timely manner. • Resolve open help desk tickets and verifies all issues were properly resolved and documented. • Ability to interact with end-users and all levels of management in developing solutions to problems or creating efficiencies pertaining to call recording and Telecom processes that • Performs quarterly DR tests for call recording and documents results Regards, *Chris Roe *- Staffing / Human Resource Manager Desk No : *415-251-3968* *[email protected] <[email protected]> | [email protected] <[email protected]>* *Skype : Chris.Roe 75* -- You received this message because you are subscribed to the Google Groups "SAP ABAP" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sap-abap. For more options, visit https://groups.google.com/d/optout.
