Hi ,

Hope you are doing great!



Please let me know if you have any consultant available for the below
requirement.

Send resumes to [email protected] or reach me at 609-232-8702.



*Details: *

*Job title: IT Support Specialist III *

*Location: Reston, VA*


*Duration: 6 months *
*Responsibilities:*

• Support a new application and applications in production. Note
interruptions or bugs in operation and perform problem solving exercise to
determine problem and ensure continued use of the application.
• Develop data extractions or develop reports from requests or requirements
stated by clients, and to investigate data related issues.
• Track and appropriately escalate production issues & report periodically
to group charged with monitoring uptime and efficiency of production
application.
• Analyze production issues to determine root cause and provides fix
recommendations to the development team.
• Support tasks to include alert monitoring for periodic jobs, opening
trouble tickets, general escalation, client coordination, and vendor
interactions.
• Assist with planning and testing of application, configuration and
database changes, and installation of upgrades and patches and update
production support documentation.
• Monitor Level 2 issues/tickets opened internally and by customers for
application issues.
• Schedule and monitor nightly jobs.
• Carry pager on rotation basis for support during non-business hours.

*Required Skills:*

• 6-8 years of related experience.
• Knowledge of UNIX Shell and Korn scripting for automation of tasks.
• Experience with Autosys job management for scheduling, monitoring, and
reporting.
• SQL experience essential.
• Bachelor degree in Computer Science, Information Systems, Mathematics,
Engineering or related field.

*Soft Skills:*

• Candidates must have problem solving skills and be capable of breaking
down complex situations to discover and resolve root causes, this applies
to both technical issues and process issues.
• Good communication skills both verbal and writing with the ability to
discuss issues with users.
• Experience in supporting all phases of SDLC
• Experience supporting applications in a UNIX environment
• Understanding of database concepts



------------

Warm Regards,

*Anil Kumar*

*Software Technology Inc.,*

100 Overlook Center , Suite 200, Princeton, NJ 08540

*Tel:* (609) 232-8702 ||* Fax:* (866) 608-6686

*E-mail:* [email protected]||*Web: *www.stiorg.com



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