A new Job, ID: 239710 <http://ejobsville.com/display-job/239710> was added
at eJobsVille.com - For the Best Tech Jobs in Town <http://ejobsville.com/>

Title:  Urgent requirement for CRM Training and Support Specialist at
Seattle, WA  posted on 2014-09-09 16:30:07

Job Description:Greetings from EApps Tech LLC…!!!

My name is *Shekar* we have a job opportunity for you as a *CRM Training
and Support Specialist *with one of our client based at *Seattle, WA **‏**.
*

*Job Title: CRM Training and Support Specialist*
*Location: Seattle, WA*
*Duration: 6+ months*

*Job Description:*

*Skills:*

   - This role requires strong communication and organization skills and
   the ability to juggle changing and competing priorities.
   - As a member of the CRMT this role will be responsible for the support
   and some training of the Client Relationship Management (CRM) tools.
   - Spectra, the CRM used by the Global Institutional and Retail teams and
   SalesPage Enterprise, the CRM used by the US Retail teams.

*The key responsibilities are as follows:-*

   - Provide support for Spectra and SalesPage, and other related
   applications as well.
   - Manage, assign, close tickets created by user requests in the ticket
   tracking tool (Service Manager
   - Draft communications to users regarding application enhancements,
   maintenance windows and outages.-
   - Respond to inquiries from across Client Business and other SalesPage
   and Spectra users. Examples include: how specific applications are used,
   business processes around these applications, address potential issues and
   enhancement requests. -Assist with request tracking.-Enhancement and
   rollout implementation and coordination. -Other project based work.


*Click here to view full job description and apply
<http://ejobsville.com/display-job/239710>  (Registration not mandatory to
apply for this job)*

------------------------------
Best regards,
eJobsVille.com - For The Best Tech Jobs In Town

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