Hi Partner , Please send resume to [email protected]
Position: Genesys Engineer Location: Englewood, CO Role: Long Term Contract Phone and Skype are Ok *Position Description: * Subject Matter Expert who has extensive experience engineering Genesys Core and strategic solutions. The individual fulfilling this role will drive creation and implementation of templates and standards as related to Genesys, including engineering implementation checklist, MOP templates and detailed acceptance test and engineering migration plans. They will need the ability to handle multiple projects simultaneously while meeting strict deadlines. Provide timely and accurate progress status on all on-going project support efforts. Strong analytical skills, excellent written, verbal and customer service skills. This individual will also act as an engagement engineer by coordinating with vendor/partners and end user services the discovery/installation/and testing of items related to the successful transition from the Cisco UCCE platform to Genesys. They will provide consultation services to business status of project effort and partner with implementation vendors regarding any discrepancies. Coordinate with the customer and ensure the implementation partner completes a thorough user acceptance test for each ACD/IVR application and function ensuring it meets design specifications. *Requirements:* 1. Candidate must have hands on experience on-going engineering, designing and implementing *Genesys Suite (8.x and 7.x)* 2. Candidate must have a Bachelor's degree or equivalent experience in Computer Science, Engineering, Telecommunications or related discipline. 3. Candidate must have a minimum of three years’ experience in application design of moderately *complex ACD/IVR call flows and reports.* 4. Candidates preferred to have experience with Framework Layer, Management Layer, Services Layer, Sip Server, Media Server, GVP Studio, URS, IVR, Genesys desktop 5. Candidates preferred to have experience with Windows 95/98/XP/7/NT/2000/2003/2008, Redhat 5, TCP/IP Networking, MSSQL 6. Candidates preferred to have thorough knowledge of call routing, knowledge *of UCCE, CVP, CUCM, CUIC, Unity Connections, Cisco Agent Desktop/Cisco Supervisor Desktop * 7. Candidates preferred to have experience working in a *healthcare* environment 8. Genesys Certified Inbound Voice Consultant 8 is preferred. Communication/Soft Skills: ü Superior writing skills ü Superior verbal communication ü Superior presentation skills ü Business and Financial acumen ü Organized and articulate ü Strong team worker ü Capable of working with business groups and clients on requirements and scheduling • Independent, self-starter, needs little or no supervision EOE of Minorities/Females/Veterans/Disabilities --- *With Warm Regards * *Madhu Roy* GenuineIT LLC *Certified Women Owned Business* Making IT Happen… Ph: 832 539 3475 Fax: 281-605-5969 *E-Mail* :[email protected] *Gmail *: *nandimadhu74 , madhu.genuineitllc* *YM *: madhu_recruiter Looking ahead to work with you for better Business prospects According to Bill S.1618 Title III passed by the 105th US Congress, this message is not considered as "Spam" as we have included the contact information. If you wish to be removed from our mailing list, please respond with "remove" in the subject field. We apologize for any inconvenience caused. -- You received this message because you are subscribed to the Google Groups "SAP ABAP" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sap-abap. For more options, visit https://groups.google.com/d/optout.
