*Please note: Clear communication is very important to this role and “**Perfect command of the English language” is listed as a requirement. Please only submit candidates who fit that criteria.*
*Job Title*: Network Operations Analyst *6+ Month Contract * *Mounds View, MN* *Job Duties*: - Monitor, support, configure, troubleshoot and repair IP Telephony devices and infrastructure - Maintain configuration management and network documentation *Education, Experience, Skill Level*: - Bachelor’s Degree REQUIRED - Master’s Degree PREFERRED - 2-5 years of experience with large Cisco IPT telephony environments - CCNA Voice or CCVP – Cisco Certified Network Analyst PREFERRED - Broad technical expertise and willingness to learn new technologies *Technical focus areas* - Management and troubleshooting of Cisco Unified Communications Infrastructure, including Cisco Unified Communications Manager (CUCM) - Management and troubleshooting of Cisco Analog and Digital voice gateways and devices, including ISR’s, VG224’s as well as Cisco IP phones - Strong knowledge of SIP protocol - Management and troubleshooting of Microsoft Unified Messaging integration with CUCM - Management and troubleshooting of Cisco WebEx and Jabber *Interpersonal Skills* - Strong customer focus - Eager to learn - Strong communication skills - Perfect command of the English language - Ability to work in a Global Team *Experience in any of these areas would be considered as a plus* - Cisco Unified Contact Center Enterprise (UCCE) - Cisco Telepresence (Immersive and former Tandberg) - Carrier SIP trunking (ACME Packet) - Contact Center Call Recording & Workforce Management Technologies (Verint). *Notes:* - We are looking for a strong communicator and a self-motivated personality with a strong drive for achieving results. - Someone with a passion to contribute to high-quality products and services. - We manage a broad range of IT solutions for the US region (The global IT team consists of more than 150 IT professionals) - The IT department is divided into several teams being; CRM, Infrastructure, Business Intelligence & Quality Systems, SAP & Operations and HRIS. They all partner closely together with internal customers all over the world. - By implementing cutting edge technologies, we facilitate our clients constant growth and prove each day that IT is truly a competitive differentiator for our company. - To strengthen our GOC team, we are looking for a Senior Network Analyst in the Unified Communications area. - As Senior Network Analyst in our Global Operations Center, you will focus on support for all unified communications infrastructure, including break-fix & implementation support. You will provide world-class value, performance and availability of our converged unified communications platform Thanks & Regards, Rani Adari Sr. IT Recruiter Tech Tammina 203 Elden Street Herndon, VA-20170 Call: 703-880-4992 Fax: 703-991-5532 [email protected] www.tammina.com GTalk:raniadarii -- You received this message because you are subscribed to the Google Groups "SAP ABAP" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sap-abap. For more options, visit https://groups.google.com/d/optout.
